Responsible Resident Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Resident Manager
Rose Associates
09.2021 - Current
Reported and documented maintenance requests and scheduled appropriate services.
Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
Managed daily operations, ensuring smooth functioning of the residential complex.
Collaborated with vendors for cost-effective services, negotiating contracts to secure optimal pricing on maintenance tasks.
Delivered emergency 24-hour on-call service for tenants on building issues.
Optimum operation of cooling tower, regular cleaning of tower and treatment of water.
Improved property value through regular inspections, identifying necessary repairs and upgrades.
Resident Manager
Silverstone Property Group Inc.
06.2017 - 09.2021
Supervise team of 12 staff members, conducting performance reviews and ensuring adherence to organizational expectations
Direct daily operations for luxury residential property serving more than 300 units
Collaborate with contractors and professionals across trades on work orders, repairs, special projects and upgrades
Provide ongoing emergency and preventive maintenance to HVAC units, water pumps, fans, etc
Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
Ordered supplies and maintained maintenance supply inventory
Conducted 5-10 property move-ins, move-outs and walk-through inspections per a month
Superintendent - Live In, Part Time
Property Services Association
03.2008 - 06.2017
Performed minor wall repair to maintain walls, including installing drywall and repairing and applying wallpaper
Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds and watering lawns
Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains and maintaining gutters
Maintained inventory of supplies to complete various repairs on plumbing, lighting or other systems
Project Manager
AKI Renovations & Development
10.2010 - 05.2017
Developed and initiated projects, including managing costs, schedule and performance
Modified and directed project plans to meet organizational needs
Drove team success through shared vision and recognition of quality performance
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency
Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve
Achieved project deadlines by coordinating with contractors to manage performance
Carpenter
E. N. O. Construction Corp
08.2007 - 09.2010
Repaired roofs and flooring and remodeled bathrooms and kitchens to complete 2-4 projects in a month
Facilitated harmonious working relationships with crew members to prevent problems and conflicts
Installed drywall, ceilings, trim and fabricated replacement trim and moldings
Planned and executed work with proper tools and materials to maximize efficiency
Installed interior finish items, including wall protection, doors and hardware, toilet accessories, cubicle curtain tracks and TV brackets
Education
Bachelor of Science - Business Management
St. Francis College
Brooklyn, NY
Skills
Supervision
MS Office
Team management
Property tours and inspections
Staff Management
Operational improvement
Knowledge of building codes
Certification
S12
S13
Timeline
Resident Manager
Rose Associates
09.2021 - Current
Resident Manager
Silverstone Property Group Inc.
06.2017 - 09.2021
Project Manager
AKI Renovations & Development
10.2010 - 05.2017
Superintendent - Live In, Part Time
Property Services Association
03.2008 - 06.2017
Carpenter
E. N. O. Construction Corp
08.2007 - 09.2010
Bachelor of Science - Business Management
St. Francis College
S12
S13
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