Aspasra Moncure
Dallas,TX
Summary
Dynamic Automotive Sales Representative with a proven track record at Regency Toyota, excelling in closing deals and building lasting client relationships. Leveraging strong negotiation skills and CRM proficiency, consistently achieved sales targets while enhancing customer satisfaction through personalized service and effective follow-ups. Committed to delivering exceptional results in a fast-paced environment.
Overview
31
31
years of professional experience
Work History
Automotive Sales Representative
Regency Toyota/Mark Escude Toyota-Nissan/Gray Daniels Nissan/ Cannon Nissan
Jackson, Mississippi
03.1990 - 09.2020
- Organized test drives for potential buyers, highlighting vehicle performance and functionalities during each engagement.
- Delivered exceptional customer service, fostering long-term relationships that led to repeat business and referrals.
- Collaborated with technicians to address customer concerns promptly, resulting in timely resolutions and increased satisfaction rates.
- Achieved sales targets consistently by employing effective negotiation tactics and persuasive communication skills during client interactions.
- Boosted dealership sales through personalized follow-ups and relationship-building with clients.
- Established rapport with clients through active listening and genuine interest in their needs, ultimately guiding them towards the most suitable vehicle choice.
- Collaborated with the finance department to secure competitive financing options for customers, streamlining the purchasing process.
- Increased customer satisfaction by providing tailored advice on vehicle selection and features.
- Participated in weekly team meetings to discuss sales goals and strategies, resulting in improved collaboration across departments.
- Attended trade shows and networking events, representing the dealership professionally while expanding industry connections.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Prepared purchased vehicles and completed final delivery checks.
- Completed registration paperwork and sales documentation.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Met customers on lot and in showroom to discuss available vehicles and options.
Education
No Degree - General Studies/ Radiology
Hinds Community College- Utica Branch
219 Main Street Utica, MS 39175Skills
- Trade-in evaluations
- Goal oriented
- Strong negotiation skills
- Sales presentations
- Follow-up skills
- Sales training
- Sales strategy development
- Building rapport
- Persuasive speaking
- CRM proficiency
- Appointment setting
- Cold calling
- Performance tracking
- Closing deals
- Customer satisfaction surveys
- Warranty sales
- Customer service
- Negotiations strength
- Friendly and enthusiastic
- Relationship building
- Verbal and written communication
- Test drives
- Vehicle preparation
- Delivering vehicles
- Demonstrating vehicle features
- Goal setting
- Appointment scheduling
- Pre-owned vehicles
- Documentation and reporting
- Lead follow up
- Email and telephone etiquette
- Upselling strategies
- Price negotiation
- Sales closing
- Contract negotiation
- Product demonstrations
- Leasing options
- Negotiation and sales strategy
- Negotiation strengths
- Upselling and quota achievement
- Teamwork
- Friendly and helpful
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Adaptable and flexible
Timeline
Automotive Sales Representative
Regency Toyota/Mark Escude Toyota-Nissan/Gray Daniels Nissan/ Cannon Nissan
03.1990 - 09.2020
No Degree - General Studies/ Radiology
Hinds Community College- Utica Branch