Aspen Bowersox
Santa Ana,CA
Summary
Driven and diligent professional with a proven track record at Disneyland Park, adept in payment processing and exceptional customer service. Mastered cash handling and crowd control, ensuring safety and efficiency. Demonstrated ability to quickly adapt, maintain high accuracy in transactions, and foster positive relationships, contributing to a productive work environment.
Overview
4
4
years of professional experience
Work History
Cast Member
Disneyland Park
10.2022 - 10.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Supervised events from start to finish using effective crowd control methods.
- Assessed and secured accident scenes, provided traffic and crowd control and provided first responder emergency medical attention for safety of visitors.
- Developed and maintained courteous and effective working relationships.
Cashier
Skate Express
10.2021 - 10.2022
- Greeted customers entering facility and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Monitored inventory and notified management of deficiencies or shortages.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Money Specialist
Michael’s
06.2019 - 10.2021
- Followed all company policies and procedures to deliver quality work.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Handled cash with high accuracy and took care to check bills for fraud.
- Unloaded packages with care and placed in proper staging area.
Education
GED -
Ontario High School
Ontario, CA07.2020
Skills
- Quick-learning
- Payment Processing
- Cash Handling
- Product restocking
- Drawer balancing
- Customer Service
- Order Taking
- Staging protocols
- Cargo Sorting
- Crowd Control
- Public Speaking
- Product picking
- Product packing
- Work Area Maintenance
Timeline
Cast Member
Disneyland Park
10.2022 - 10.2023
Cashier
Skate Express
10.2021 - 10.2022
Money Specialist
Michael’s
06.2019 - 10.2021
GED -
Ontario High School