Maria Carmen Orozco
Santa Ana,CA
Summary
Dynamic professional with a strong work ethic and integrity, experienced at Disneyland Resort and the Disney Store. Proven ability to deliver exceptional guest service and enhance customer experiences. Skilled in cash handling and operational protocols, while fostering teamwork and collaboration in diverse environments. Quick learner dedicated to supporting individual needs in educational settings.
Overview
23
23
years of professional experience
Work History
Cast Member
Disneyland Resort
Anaheim, CA
07.2022 - Current
- Delivered exceptional guest service by engaging with visitors and addressing inquiries promptly.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
Paraeducator, Special Education
Santa Ana Unified School
Santa Ana, CA
09.2002 - Current
- Collaborated with team members to maintain operational efficiency during peak
- Assisted in training new cast members on park policies and procedures, fostering a collab
- Operated various attractions safely while adhering to operational protocols
- Delivered individualized instruction to students with diverse learning needs.
- Collaborated with teachers to develop and implement tailored lesson plans.
- Assisted in classroom management to maintain a supportive learning environment.
- Monitored student progress and provided feedback to enhance academic performance.
- Trained and mentored new paraeducators on best practices in special education support.
Cast Member
Disney Store
Santa Ana, CA
10.2019 - 12.2021
- Ensured cleanliness and safety standards throughout designated areas, enhancing overall guest experience.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
Education
Associate of Arts -
Santa Ana College
Santa Ana, California, CABachelor of Arts - History
California State University, Fullerton
Fullerton, CA05-1998
Skills
- Quick-learning
- Strong teamwork
- Work ethic an integrity
- Work ethic and
Timeline
Cast Member
Disneyland Resort
07.2022 - Current
Cast Member
Disney Store
10.2019 - 12.2021
Paraeducator, Special Education
Santa Ana Unified School
09.2002 - Current
Associate of Arts -
Santa Ana College
Bachelor of Arts - History
California State University, Fullerton