- Avid Reader
- Crafting and DIY Projects
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Digital Art and Animation
- Mindfulness Practices
- I participate in a variety of outdoor recreational activities
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Music
- I enjoy helping others and giving back to the community
Grace Douglas
West Bloomfield
Summary
Dedicated professional with strong teamwork and exceptional communication skills. Demonstrated ability to enhance customer experiences and foster loyalty through effective collaboration and service.
Overview
4
4
years of professional experience
Work History
Cast Member
Mjrtheatres
Waterford, MI
01.2026 - Current
- Delivered exceptional customer service, enhancing guest experiences and satisfaction levels.
- Operated ticketing systems efficiently, ensuring accurate transactions and minimal wait times.
- Collaborated with team members to maintain cleanliness and organization of theaters.
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
Beauty Advisor
Sally Beauty
Farmington Hills, MI
10.2022 - 10.2025
- Advised customers on product selection and application for effective beauty solutions.
- Demonstrated product usage techniques to enhance customer experience and satisfaction.
- Maintained knowledge of current beauty trends and product offerings to provide informed recommendations.
- Assisted in inventory management, ensuring optimal stock levels and organized displays.
- Trained new team members on customer service protocols and sales techniques.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
- Developed strong relationships with customers, fostering loyalty through personalized service and follow-up.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Cashier
Goodwill Industries Of Alaska
Anchorage, AK
01.2023 - 03.2023
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing excellent service and support.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Managed cash drawer, ensuring accuracy in daily cash handling and reporting procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Barista
Starbucks
Bloomfield Hills, MI
09.2021 - 06.2022
- Prepared and served beverages with attention to quality and customer preferences.
- Maintained cleanliness and organization of workspace to ensure compliance with health standards.
- Assisted in training new baristas on beverage preparation and customer service techniques.
- Collaborated with team members to optimize workflow during peak hours for improved efficiency.
- Developed knowledge of menu offerings to promote seasonal products and upsell effectively.
- Maintained a clean and organized workspace for optimal productivity and safety.
Education
High School Diploma - Mental Health & Pre-Social Work
Oakland Community College
Bloomfield Hills, MI03-2028
High School Diploma -
West Bloomfield High School
West Bloomfield, MISkills
- Quick-learning
- Strong teamwork
- Public speaking
- Leadership qualities
- Creativity and innovation
- Exceptional communication
- Sales proficiency
- Adaptable
- Professional demeanor
Interests
Timeline
Cast Member
Mjrtheatres
01.2026 - Current
Cashier
Goodwill Industries Of Alaska
01.2023 - 03.2023
Beauty Advisor
Sally Beauty
10.2022 - 10.2025
Barista
Starbucks
09.2021 - 06.2022
High School Diploma - Mental Health & Pre-Social Work
Oakland Community College
High School Diploma -
West Bloomfield High School