Aspen Buckner
Whitehouse,TX
Summary
Reliable Student, attending The University of Texas at Tyler with skills in leadership and commitment. Knowledgeable at leading and coordinating with others on case management projects. I am dedicated to working until projects are completed and meeting highest of standards. With a history of academic excellence, I was able to complete my first semester of college at the top ten percent across the Tyler Junior College campus.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
Tyler, TX
07.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
Legal Receptionist
Karen Hughes Attorney at Law
Tyler, TX
01.2023 - 04.2023
- Answered incoming calls, took messages, and directed callers to the appropriate staff members.
- Organized office documents such as legal forms, contracts, briefs, pleadings, and correspondence.
- Assisted attorneys with research projects by utilizing online resources or library materials.
- Organized files according to established protocols within the office setting.
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
Nursery Worker
Flint Baptist Church
Flint, TX
06.2020 - 02.2022
- Worked with children ranging in ages from newborn to 6 years old.
- Prepared group activities to enhance socialization, communication, and problem-solving skills for children.
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys each shift.
Assistant Office Manager
Kool Kakes By Dylan
Tyler , TX
08.2020 - 02.2021
- Maintained cleanliness and hygiene in bakery premises.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Worked with wedding vendors to schedule daily pickups and weekend deliveries.
- Entered customer interaction details in messenger to track requests, document problems and record solutions offered.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Iced and airbrushed cakes and other pastries for customized orders.
Retail Sales Associate
Racquet & Jog
Tyler, TX
07.2020 - 09.2020
- Provided accurate information about promotions, our one of a kind t-shirts, helping drive high customer retention.
- Supported efficient and timely replenishment of sales floor merchandise.
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Internship Student at Law Office
The Law Office Of K.D. White, PLLC
Fayetteville, NC
05.2019 - 07.2019
- Worked with potential clients to understand needs and provide informative and exceptional service.
- Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
- Communicated effectively with management and instructors and openly accepted critiques and suggestions for areas of improvement.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Microsoft Word.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Reported back to instructor and management to receive day-to-day tasks and responsibilities.
- Restocked office supplies and retrieved files for staff.
- Answered incoming telephone calls, took down messages and provided information.
Education
Associate of Arts - Criminal Justice
Tyler Junior College
Tyler, TX12.2022
High School Diploma -
Whitehouse High School
Whitehouse, TX05.2021
Bachelor of Science - Political Science/ Communication Studies
The University of Texas At Tyler
Tyler, TXSkills
- Excellent customer service
- Proficient in Microsoft Word, Excel, and Email
- Office organization
- Document preparation/Document filing
- Scheduling/Planning
- Self-Motivated
- Analytical and Critical Thinking
- Time management
- Verbal and written communication
- Telephone skills
Accomplishments
- CPR Certification- August 2020
- Top Ten Percent for College
- Placed on Tyler Junior College's President's List
- Member of Phi Theta Kappa
Timeline
Server
Texas Roadhouse
07.2023 - Current
Legal Receptionist
Karen Hughes Attorney at Law
01.2023 - 04.2023
Assistant Office Manager
Kool Kakes By Dylan
08.2020 - 02.2021
Retail Sales Associate
Racquet & Jog
07.2020 - 09.2020
Nursery Worker
Flint Baptist Church
06.2020 - 02.2022
Internship Student at Law Office
The Law Office Of K.D. White, PLLC
05.2019 - 07.2019
Associate of Arts - Criminal Justice
Tyler Junior College
High School Diploma -
Whitehouse High School
Bachelor of Science - Political Science/ Communication Studies
The University of Texas At Tyler