Aspen Jensen

•Lovingly cook, clean, play with, educate, and care for an 18 month old baby.

•Develop age appropriate crafts and learning activities to ensure consistent growth and engagement.

•Provide emotional support and guidance to an 18 month old during difficult times.

•Warmly greeted new and returning customers and cultivated special relationships with regular customers.

•Swiftly and successfully resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

•Successfully managed front of house staff members by assigning tasks, enduring that both restaurant and customer standards were met.

•Formally trained new hires on menu items, POS systems, company standards, and customer service expectations.

•Increased sales significantly by up selling higher end products to customers.

•Used slow periods to prep and restock supplies.

•Anticipated customer needs, providing them with excellent customer service.

•Meticulously operated POS system transactions including credit, cash exchanges, returns and refunds to ensure accurate cash flow.

•Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories.

•Supported the opening and closing of each shift demonstrating leadership and punctuality.

•Proactively stayed informed about Nordstrom Racks latest sales offerings and often signed customers up for loyalty programs and credit cards.