Aspen Patterson
Austin,TX
Overview
7
7
years of professional experience
Work History
Assistant Produce Manager
Natural Grocers
Cedar Park, TX
04.2023 - Current
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Coached and mentored multiple new team members.
- Maintained and updated daily prices to achieve margin and sales goals.
- Orchestrated performance-oriented environment by closely supporting 5 team members.
- Performed statistical analyses to gather data for ordering and forecast customer needs.
- Purchased produce following guidelines of marketing plan and in compliance with biweekly inventory checks.
- Maintained and updated office records, both digital and physical.
- Input product and order data into Microsoft Excel spreadsheets and databases.
Good4u Crew Member
Natural Grocers
Cedar Park, TX
05.2021 - 02.2022
- Stocked inventory making sure items were arranged correctly by dates
- Assisted customers in multiple departments, requiring wide range of knowledge about products
- Received telephone calls and redirected to correct department if needed or answered customer questions myself
- Trained new team members on procedures, customer service, and sales techniques.
- Worked on register which required memorization of many produce items that needed to be weighed and input correctly for accurate customer total
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Learned duties for up to 5 various positions and provided backup at key times.
- Collaborated with various departments to complete assigned tasks.
- Managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Manager
Hop N Happy
Austin, TX
08.2016 - 10.2019
- Booked up to 3 events over phone daily and recorded correct customer payment and event information into both paper and digital spreadsheets.
- Oversaw daily flow of up to 6 party events daily which included taking payments, confirming guests, keeping track of time and clearing out rooms efficiently.
- Maximized performance by monitoring daily activities and mentoring up to 5 team members.
- Managed money throughout day and totaled up at end of day, making sure accuracy was followed and any mistakes noted
- Maintained professional, organized, and safe environment for employees and patrons by upholding waiver distribution for all customers.
- Onboarded new employees with training.
- Improved marketing to attract new customers and promote business on social media.
Education
Bachelor of Arts - English Literature, Psychology
St. Edward’s University
Austin, TX05.2023
Skills
- Department Supervision
- Customer Service
- Computer Proficiency
- Records Preparation
- Stock Management
- Professional Telephone Demeanor
- Filing
- Inventory Tracking and Management
- Verbal and Written Communication
- Employee Training
- Microsoft Office
- Social Media Knowledge
Timeline
Assistant Produce Manager
Natural Grocers
04.2023 - Current
Good4u Crew Member
Natural Grocers
05.2021 - 02.2022
Manager
Hop N Happy
08.2016 - 10.2019
Bachelor of Arts - English Literature, Psychology
St. Edward’s University