Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Aspen Sutton

Severance

Summary

Dynamic and dedicated professional with a proven track record at JCPenney Salon, excelling in client relations and customized service delivery. Known for fostering positive relationships and enhancing customer satisfaction through effective communication and time management. Skilled in appointment scheduling and cash handling, ensuring seamless operations and client experiences.

Overview

6
6
years of professional experience

Work History

Cosmetologist

JCPenney Salon
05.2019 - Current
  • Fostered a welcoming atmosphere, building long-term relationships with diverse clientele through exceptional service.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.

Receptionist

307 Weed and Pest Contol
06.2025 - Current
  • Handled incoming calls, directing inquiries to appropriate departments with professionalism.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Developed and maintained positive relationships with clients through effective communication and support.
  • Resolved customer problems and complaints.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Licensed - Cosmetology

Cheeks Beauty Academy
Cheyenne, WY
03-2019

South High School
Cheyenne, WY
06-2015

Skills

  • Positive and professional
  • Calm demeanor
  • Verbal and written communication
  • Customer/Client relations
  • Time management
  • Schedule management
  • Team collaboration

Timeline

Receptionist

307 Weed and Pest Contol
06.2025 - Current

Cosmetologist

JCPenney Salon
05.2019 - Current

Licensed - Cosmetology

Cheeks Beauty Academy

South High School
Aspen Sutton