Biology student with strong laboratory technique experience in microscopy, cell culture, and immunological assays. Ensures accurate results through attention to detail, safe research practices, and controlled experimental workflows.
Overview
6
6
years of professional experience
Work History
Lead Barista
Goose Group Inc.
Perham, Minnesota
04.2021 - Current
Supervised and trained baristas, ensuring compliance with company policies and fostering a knowledgeable team environment.
Trained new baristas on espresso prep, drink recipes, and guest service, enhancing team skills and service quality.
Collaborated with team members to streamline workflow and maintain high-quality service during peak hours, improving customer satisfaction.
Developed effective relationships with customers through friendly interactions and excellent product knowledge.
Resolved guest concerns with calm, friendly, professional communication.
Studied and learned official and off-menu coffee and tea preparations to enhance customer service.
Provided guidance to employees on proper safety protocols when handling food items or operating machinery.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Followed health, safety and sanitation guidelines to pass state inspections.
Cafe Worker
Sam's Club
Grand Forks, North Dakota
10.2025 - 04.2026
Trained new employees on order-taking, drink and food preparation, and table cleaning procedures to ensure consistent service quality.
Addressed member inquiries and resolved service needs to enhance customer experience.
Maintained a clean working environment through sweeping, trash removal, and dishwashing to support food safety standards.
Followed Sam's Club food safety and sanitation standards.
Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.