Melissa Chadwick
OCEANSIDE,CA
Summary
BS degree in kinesiology from Cal State San Marcos, motivated student who is eager to learn. Adaptable employee with 10+ years of high quality service to customers. Dedicated to following health and safety guidelines to ensure customer well-being. Determined and supportive team member that is able to proactively address issues.
Overview
12
12
years of professional experience
Work History
Barista
Starbucks
Oceanside, CA
01.2019 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with partners.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and brewing methods.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Sales Associate
Chico's FAS
Carlsbad, CA
07.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Sales Associate
Ross Dress For Less
Oceanside, CA
02.2012 - 08.2018
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in scheduling breaks for other employees as MOD+.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Barista
Target
Oceanside, CA
07.2017 - 07.2018
- Consistently met or exceeded daily sales targets, driving significant growth, surpassing other stores in the district .
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities, during busy periods as a solo employee.
- Supported training efforts for new hires, sharing knowledge of recipes and customer service standards.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
Associate of Science - MLT
Saddleback College
Mission Viejo, CA05.2025
Bachelor of Science - Kinesiology
California State University - San Marcos
San Marcos, CA05.2021
Associate of Science - Mathematics And Science
Miracosta College
Oceanside, CA05.2018
Skills
Customer service
Conflict resolution
Cash handling
Blood typing
Microscopy techniques
Safety Compliance
Cell Culture Plates
Immunological Assays
ESR test
RBC Identification
Timeline
Barista
Starbucks
01.2019 - Current
Sales Associate
Chico's FAS
07.2018 - 01.2019
Barista
Target
07.2017 - 07.2018
Sales Associate
Ross Dress For Less
02.2012 - 08.2018
Associate of Science - MLT
Saddleback College
Bachelor of Science - Kinesiology
California State University - San Marcos
Associate of Science - Mathematics And Science
Miracosta College