Assata Ware
Raleigh,USA
Summary
Detail-oriented operations professional with extensive experience in underwriting and leasing, specializing in data accuracy, system management, and process execution. Demonstrated expertise in managing high-volume records and troubleshooting complex issues while providing exceptional support to end users in fast-paced environments. Proficient in utilizing enterprise systems and advanced data tracking methods to enhance operational efficiency and drive results. Committed to delivering high-quality outcomes through meticulous attention to detail and a proactive approach to problem-solving.
Overview
6
6
years of professional experience
Work History
Leasing Professional
Greystar Property Management
2025 - Current
- Manage full-cycle leasing activities to drive occupancy and revenue, including prospect qualification, tours, application processing, credit/background screening, and lease execution.
- Ensure move-in readiness by inspecting units, coordinating with maintenance, and preparing lease and onboarding documentation.
- Monitor market trends and competitor activity to support pricing, marketing strategies, and occupancy goals.
- Plan and execute marketing initiatives (digital, referrals, and outreach) to generate traffic and leads.
- Maintain accurate records using property management systems (e.g., OneSite, Yardi), including prospect, resident, and leasing data.
- Uphold community presentation standards by inspecting show units and coordinating upkeep with maintenance teams.
- Conduct follow-ups with prospects and residents to support conversions, satisfaction, and lease renewals.
- Support lease renewal processes, ensuring timely communication, documentation, and execution.
- Respond promptly to resident inquiries and resolve issues to maintain high satisfaction and retention.
Underwriter
Lemonade
08.2021 - 02.2025
- Investigated loss history while reviewing financial statements and risk exposures to determine effective coverage pricing and terms.
- Cultivated and sustained robust broker and agent relationships while delivering guidance on risk selection and underwriting strategies.
- Analyzed and endorsed large or high-exposure accounts focused on profitability and risk management practices.
- Utilized advanced risk assessment methods to adapt coverage solutions and optimize portfolio performance.
- Coached and developed junior underwriters, reinforcing uniformity in underwriting methodologies and risk assessments.
- Collaborated with claims, actuarial, and compliance teams to refine underwriting standards and improve loss ratios.
- Facilitated negotiations on terms and conditions with brokers, agents, and clients to propel business growth.
- Execute comprehensive audits of underwriting files to pinpoint errors, inconsistencies, and deviations from established standards.
- Identify areas for process improvement within the underwriting department and recommend enhancements to increase efficiency and accuracy.
- Implemented internal compliance policies and procedures to achieve consistency with regulatory standards and business objectives.
Assistant Underwriter
Wells Fargo
01.2019 - 08.2021
- Facilitated underwriting of mortgage loans through analysis of borrower documentation and risk factors.
- Compiled loan files adhering to investor and agency guidelines.
- Utilized automated underwriting systems (DU, LP) to aid in loan quality assessments.
- Partnered with sales teams, processors, and management to guarantee swift loan approvals.
- Provided support in preparing repurchase responses and rebuttal reviews.
Education
High School Diploma -
Shadow Mountain High School
Phoenix, AZ05-2018
Skills
- Risk Assessment & Underwriting Compliance
- Customer & Agency Relations
- Renewing policies
- Loss protection
- Knowledge of EU regulations
- Loan processing and credit evaluation
- Process Optimization & Operational Efficiency
- Property and casualty insurance underwriting
- Claims analysis
- Regulatory & Legal Compliance
- Analytical thinking and problem-solving
- Negotiation skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Underwriter
Lemonade
08.2021 - 02.2025
Assistant Underwriter
Wells Fargo
01.2019 - 08.2021
Leasing Professional
Greystar Property Management
2025 - Current
High School Diploma -
Shadow Mountain High School