ASSI DIALLO
Snellville,GA
Summary
Experienced in administrative and healthcare roles, specializing in federal healthcare operations and regulatory compliance for the Department of Veterans Affairs. Proficient in workflow coordination, data system management, and adherence to HIPAA and FOIA standards. Track record of successfully handling high-volume tasks and driving efficiency improvements in dynamic settings.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Release of Information (ROI) Assistant
Veteran Affairs
GA
09.2025 - Current
- Processed and prioritized ROI requests, achieving timely completion for all disclosures.
- Determine eligibility for disclosure and ensure authorized release.
- Retrieved records through CPRS, VistA Imaging, and ROI systems for authorized disclosures.
- Apply HIPAA, Privacy Act, FOIA, and 38 U.S.C. 7332 requirements.
- Prepare documentation for routine and complex requests.
- Resolve discrepancies with patients, staff, and external agencies.
- Maintained tracking systems, ensuring confidentiality and compliance with all regulatory standards.
- Independently apply federal regulations for secure data handling.
Adv. Medical Support Assistant – Emergency Department (Per Diem Support -Staff Shortage Coverage)
VA
GA
01.2024 - Current
- Facilitated emergency administrative operations in high-volume setting to enhance overall workflow.
- Coordinated intake, registration, scheduling, and consult tracking, improving patient processing efficiency.
- Maintained real-time updates in CPRS/VistA systems, ensuring accurate information for seamless patient care.
- Collaborated with care teams to ensure patient flow and continuity.
- Collected and verified patient insurance and demographic data.
- Performed scanning, documentation, and record updates.
Advanced Medical Support Assistant
VA
01.2023 - 09.2025
- Coordinated patient scheduling and consult management to maximize appointment availability and improve patient access.
- Maintained CPRS records through accurate scanning and timely updates, ensuring data integrity for effective patient care.
- Managed a high volume of patient calls to address inquiries and provide assistance. following privacy guidelines.
- Verified patient identity using VA protocols.
- Engaged in regular meetings with multidisciplinary teams to discuss patient care strategies.
- Participated in team huddles and care planning.
- Streamlined workflow processes to enhance clinic operations and minimize patient wait times.
Certified Nursing Assistant (CNA)
Various Settings
01.2009 - 01.2024
- Provided direct patient care ensuring safety and dignity.
- Monitored vital signs and reported changes promptly.
- Assisted with ADLs to promote patient comfort and independence in mobility, hygiene, and feeding.
- Provided compassionate care to Alzheimer’s and dementia patients in a supportive environment.
- Collaborated with healthcare teams to enhance patient care outcomes through shared insights and coordinated efforts.
- Facilitated patient admissions, transfers, and discharges, ensuring seamless transitions and clear communication with healthcare staff.
- Provided assistance during emergencies, following RN/LPN guidance to ensure patient safety.
- Operated medical equipment including monitors and oxygen devices.
- Maintained documentation and infection control standards.
Education
Master of Science - Healthcare Administration
Georgia State University
Atlanta, GA05-2025
Bachelor of Science - Political Science, French
Georgia State University
Atlanta, GA05-2017
Skills
- Medical records management
- Records management
- Administrative coordination
- Program support
- Project coordination
- Schedule management
- Information processing
Certification
- Certified Nurse Aide (CNA)
- CPR Certification
Professional Development
Relevant Coursework, 3.2 GPA, Cum Laude Graduate, 3.5 GPA, Fall 2016 New York Model United Nations, Fall 2015 New York Model United Nations, 2017 Scholarship recipient for study abroad program Cuba, 2014 Scholarship recipient at Scott Community College, Honor Thesis: Female Genital Mutilation
Timeline
Release of Information (ROI) Assistant
Veteran Affairs
09.2025 - Current
Adv. Medical Support Assistant – Emergency Department (Per Diem Support -Staff Shortage Coverage)
VA
01.2024 - Current
Advanced Medical Support Assistant
VA
01.2023 - 09.2025
Certified Nursing Assistant (CNA)
Various Settings
01.2009 - 01.2024
Master of Science - Healthcare Administration
Georgia State University
Bachelor of Science - Political Science, French
Georgia State University