Aster Ghebreberhan
Carrollton,TX
Summary
Proven ability to enhance operational efficiency and customer satisfaction, demonstrated during my tenure at Marriott Quorum by the Galleria. Skilled in route planning and prioritization, I excel in fast-paced environments, ensuring optimal scheduling and service delivery. My adeptness in time management and scheduling coordination significantly contributes to achieving business goals.
Overview
18
18
years of professional experience
Work History
Dispatcher Office Assistant
DMSE Trucking Llc & Yael Trucking Llc
07.2022 - 04.2024
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
- Find load, negotiate with brokers for the drivers.
F&B Supervisor
Marriott Quorum by the Galleria
08.2006 - 05.2022
- Improved customer satisfaction by ensuring prompt and accurate service in a fast-paced environment.
- Optimized scheduling processes to ensure adequate staffing levels during peak hours while controlling labor costs effectively.
- Ensured compliance with local health regulations, maintaining a clean and sanitary work environment at all times.
Education
High School Diploma - Science
Barca Secondary School
Asmara Eritrea06.1995
Skills
- Typing Speed
- Scheduling Coordination
- Prioritization
- Route Planning
- Time Management
Timeline
Dispatcher Office Assistant
DMSE Trucking Llc & Yael Trucking Llc
07.2022 - 04.2024
F&B Supervisor
Marriott Quorum by the Galleria
08.2006 - 05.2022
High School Diploma - Science
Barca Secondary School
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