Astri De castro
Elizabeth,Nj
Summary
Professional culinary expert with strong track record in preparing high-quality dishes and maintaining kitchen efficiency. Known for exceptional collaboration within team environments and adaptability to changing needs. Possesses key skills in food preparation, safety, and sanitation, along with keen sense of taste and presentation. Reliable and results-driven, consistently delivering outstanding culinary experiences.
Overview
7
7
years of professional experience
Work History
Cook/receptionist
Sodexo
Newark, NJ
12.2024 - 08.2025
- Directed meal preparation and cooking operations, ensuring compliance with standardized recipes and dietary guidelines.
- Oversaw kitchen cleanliness and enforced compliance with food safety regulations.
- Led collaborative initiatives among team members to optimize food preparation workflows.
- Facilitated training sessions for new staff on advanced cooking techniques and essential safety protocols.
Lounge Receptionist
Sodexo
Newark, NJ
08.2022 - 12.2024
- Facilitated guest welcome and check-in by greeting VIPs, verifying credentials, and managing visitor lists.
- Delivered personalized service by anticipating customer needs and providing food and beverage options tailored to individual preferences.
- Oversaw lounge environment management, ensuring cleanliness, organization, and an inviting atmosphere for staff and guests.
- Facilitated issue resolution as primary point of contact, ensuring timely escalation when necessary.
- Facilitated collaboration with promotions management team to ensure seamless operational workflows.
Office Assistant
AAk hillside
Elizabeth, NJ
12.2021 - 11.2022
- Managed office supplies inventory, ensuring timely reordering and minimizing disruptions.
- Coordinated scheduling for meetings and appointments, enhancing team communication and efficiency.
- Developed and maintained filing systems, improving document retrieval processes.
- Assisted in preparing reports and presentations, supporting management decision-making.
Assistant Manager
Regatta Great Outdoors
Elizabeth, NJ
12.2020 - 11.2021
- Led team in executing daily operational tasks, ensuring efficiency and adherence to company standards.
- Mentored staff on product knowledge, enhancing customer service and sales effectiveness.
- Developed training programs for new hires, improving onboarding experience and retention rates.
- Analyzed inventory management systems, optimizing stock levels and reducing waste.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Retail Store Associate
Lee&wrangler
Elizabeth, NJ
01.2019 - 12.2020
- Managed inventory control processes to optimize stock levels and reduce discrepancies.
- Trained new associates on product knowledge, customer service standards, and operational procedures.
- Enhanced visual merchandising displays to improve customer engagement and sales performance.
- Assisted in implementing promotional strategies to drive foot traffic and increase sales revenue.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
Education
High school diploma or GED - undefined
Skills
- Leveraged advanced computer skills to enhance operational efficiency
- Assisted customers with transactions at checkout Supported team members in maintaining accurate cash registers Helped resolve customer inquiries and issues promptly
- Oversaw daily operations and strategic planning for store management
- Executed sales strategies to drive revenue growth and expand market presence
- Enhanced organizational processes to streamline workflow and improve efficiency
- Assisted customers with inquiries and issues to enhance satisfaction Provided timely solutions to support customer needs Collaborated with team members to improve service delivery
- Oversaw team operations to ensure efficient workflow and productivity
- Executed data entry tasks in Excel to ensure accurate record-keeping
- Utilized Microsoft Outlook to manage daily communications and schedule meetings effectively Supported team members by organizing shared calendars and coordinating appointments Assisted in maintaining organized email correspondence for improved workflow
- Assisted users in navigating Microsoft Word features Supported document formatting and editing tasks Helped teams collaborate effectively on shared documents
- Utilized Microsoft Office applications to assist in document creation and data management Supported team members in organizing presentations and reports Aided in maintaining accurate records and schedules
- Executed computer operations to ensure system functionality and efficiency
- Oversaw daily retail operations, ensuring optimal team performance and customer satisfaction
- Executed cash handling procedures to ensure accurate financial transactions
- Assisted customers with orders in a fast-paced environment Supported team members in maintaining cleanliness and organization Contributed to efficient service delivery during peak hours
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Languages
Spanish - Fluent
English - Fluent
Timeline
Cook/receptionist
Sodexo
12.2024 - 08.2025
Lounge Receptionist
Sodexo
08.2022 - 12.2024
Office Assistant
AAk hillside
12.2021 - 11.2022
Assistant Manager
Regatta Great Outdoors
12.2020 - 11.2021
Retail Store Associate
Lee&wrangler
01.2019 - 12.2020