ASTRI RINCON
Brunswick
Summary
Analytical and results-driven professional with over 12 years of experience in high-volume, fast-paced environments. Adept at sales development, marketing collaboration, and providing critical support to sales teams. Highly skilled in lead generation, client engagement, and optimizing sales processes. Demonstrated ability too multitask and prioritize in dynamic settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Coordinator
Parker-Gray Pediatric Dental Care
11.2019 - Current
- Assisted in preparing treatment plan proposals, presentations, and marketing collateral to bring in more revenue and sustain customer retention.
- Collaborated with agents to develop comprehensive insurance plans tailored to individual clients' needs.
- Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
- Reduced claim-processing time by implementing an improved tracking system for faster resolution.
- Improved patient satisfaction by efficiently managing dental insurance claims and coordinating with providers.
Account Executive
Yelp Inc
11.2023 - 05.2024
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Consistently exceeded sales targets by identifying new business opportunities and creating customized solutions for clients.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Streamlined account management processes for increased efficiency and improved client retention rates.
Front Desk Administrator
Corcoran Maxillofacial Surgery
08.2016 - 11.2019
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
- Assisted in the coordination of events and meetings, ensuring seamless logistics and positive outcomes.
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
Front Desk Receptionist/Insurance Coordinator
Springdale Family Dentistry
04.2015 - 07.2016
- Developed strong working relationships with team members, fostering a positive work environment.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
Insurance Coordinator
Gentle Care Dentistry
03.2014 - 04.2015
- Monitored accounts for possible credentialing issues affecting reimbursement and worked with providers for resolution.
- Oversaw the daily activities and workload for billing.
- Monitored and audited billing activities for accuracy and timely responses.
- Achieved significant cost savings for the company through diligent review and negotiation of service provider contracts.
- Obtained data such as patient, insurance ID, insurance provider, and medical codes to properly file insurance claims.
Education
High School Diploma -
Crosby High School
Waterbury, CT06.2019
Dental Assisting & Radiation Certification -
Northern Virginia Community College
Annandale, VA05.2013
Sales Development Certificate of Completion -
Course Careers
Online06.2023
Skills
- Lead Generation & Qualification
- Sales Support & Marketing Collaboration
- Client Relationship Management
- Salesforce Expertise
- Proposal & Presentation Preparation
- Multitasking & Prioritization
Certification
- Dental Assistant & Radiation Certification Northern Virginia Community College
- Certificate of Completion Course Career's Sales Development Course
Timeline
Account Executive
Yelp Inc
11.2023 - 05.2024
Insurance Coordinator
Parker-Gray Pediatric Dental Care
11.2019 - Current
Front Desk Administrator
Corcoran Maxillofacial Surgery
08.2016 - 11.2019
Front Desk Receptionist/Insurance Coordinator
Springdale Family Dentistry
04.2015 - 07.2016
Insurance Coordinator
Gentle Care Dentistry
03.2014 - 04.2015
High School Diploma -
Crosby High School
Dental Assisting & Radiation Certification -
Northern Virginia Community College
Sales Development Certificate of Completion -
Course Careers
- Dental Assistant & Radiation Certification Northern Virginia Community College
- Certificate of Completion Course Career's Sales Development Course
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