Raul Gonzalez
Casselberry,FL
Summary
Dedicated and results-driven professional with a strong background in healthcare administration, medical billing, and sales. Seeking a position to leverage exceptional communication skills and comprehensive experience in achieving company objectives. Committed to providing outstanding customer service and utilizing a solution-oriented approach to meet and exceed performance expectations.
Overview
6
6
years of professional experience
Work History
Scheduling Coordinator
Orlando Ophthalmology Surgery Center
01.2024 - Current
- Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
- Streamlined communication between departments for improved schedule adherence and reduced conflicts.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
Sales Development Representative
TPx Communications
01.2022 - 01.2023
- Proven track record of identifying and qualifying leads to drive sales growth.
- Skilled in conducting targeted outreach and product demonstrations.
- Proficient in utilizing CRM systems and sales technologies.
- Eager to leverage skills and experience to drive revenue growth and support company sales objectives.
Referral Coordinator
AdvenHealth Imaging
01.2020 - 01.2022
- Conduct eligibility verifications for patients, ensuring accurate billing and insurance processes.
- Obtain and manage pre-certifications and authorizations efficiently.
- Responsible for communicating financial responsibilities to patients, referring physicians, visitors, and internal customers.
Outpatient Scheduler
AdventHealth Imaging
01.2018 - 01.2020
- Managed incoming calls and emails, providing prompt and professional assistance.
- Organized and updated schedules, calendars, and agendas with precision.
- Maintained detailed records of scheduling processes and administrative tasks.
Education
Criminal Justice -
University of Central Florida
Orlando, FLSkills
- Lead Generation & Qualification
- Targeted Outreach & Prospecting
- Product Demonstration & Presentation
- CRM Systems & Sales Technology Proficiency
- Schedule Management
- Quality Assurance
- Effective Communication & Relationship Building
- Sales Target Achievement & Team Collaboration
- Timesheet Management
- Insurance Verification
- Appointment Scheduling
- Medical terminology knowledge
- Data entry proficiency
- HIPAA Compliance
Languages
Spanish
Native or Bilingual
Timeline
Scheduling Coordinator
Orlando Ophthalmology Surgery Center
01.2024 - Current
Sales Development Representative
TPx Communications
01.2022 - 01.2023
Referral Coordinator
AdvenHealth Imaging
01.2020 - 01.2022
Outpatient Scheduler
AdventHealth Imaging
01.2018 - 01.2020
Criminal Justice -
University of Central Florida
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