Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ASTRID Mancia

webster tx,TX

Summary

Dynamic and passionate professional with a proven track record at Spa Services, excelling in customer service and teamwork. Hardworking and passionate job seeker, putting my heart into what I love. organized and dependable, Effective at multitasking and problem-solving in fast-paced environments, I foster positive relationships and adapt quickly to new challenges, ensuring exceptional experiences for clients. A job is a learning process where been constant makes perfection.

Overview

2
2
years of professional experience

Work History

Spa

Spa Services
01.2025 - 08.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • I love what i do, and working with love is always the only option.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.

Front Desk Receptionist

Sales Associates
02.2023 - 08.2024
  • Managed front desk operations, ensuring efficient check-in and check-out processes.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained organized filing systems for guest records and necessary documentation.
  • Coordinated appointments and bookings using scheduling software to optimize room availability.
  • Assisted in maintaining cleanliness and orderliness of reception area for positive first impressions.
  • Supported administrative tasks, including data entry and inventory management of office supplies.
  • Handled multi-line phone systems, directing calls to appropriate departments efficiently.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.

Education

Esthetician Diploma, Certificate - Esthetics

College of The Mainland
Texas City, TX
08-2025

High School Diploma -

Clear Lake High School
Houston, TX
05-2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • passionate
  • open to learning new skills
  • Flexible and adaptable
  • Calm under pressure
  • Dependable and responsible
  • Multitasking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Spa

Spa Services
01.2025 - 08.2025

Front Desk Receptionist

Sales Associates
02.2023 - 08.2024

Esthetician Diploma, Certificate - Esthetics

College of The Mainland

High School Diploma -

Clear Lake High School

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ASTRID Mancia