Astrid Pineda-Barrera
Suwanee,GA
Summary
- Bilingual with experience completing wide range of housekeeping duties. Gifted at using cleaning equipment and supplies to sanitize and remove dirt and grime. Motivated and independent worker with strong problem-solving skills.
Overview
9
9
years of professional experience
Work History
House Cleaner
Self-employeed
Peachtree Corners, GA
05.2016 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Acted as first point of contact and set appointments for prospective clients.
- Answered phone calls and answered questions from potential customers.
Esthetics Student
Atlanta School Of Aesthetics
Dunwoody, GA
03.2022 - 02.2023
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for skin based on needs and preferences.
- Consistently received positive performance reviews from guests.
- Maintained esthetics inventory and supplies for AIA business.
- Sanitized and organized station and tools by cleaning and disinfecting
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained excellent attendance record, consistently arriving to work on time.
Cashier
Burger King
Chamblee, GA
04.2015 - 11.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints independently or with aid of supervisor.
- Provided customers with information on specials and discount deals.
- Assisted counter staff in packing ready orders and distributing to customers.
- Operated and sanitized kitchen and food preparation equipment.
- Made change and issued receipts or tickets to customers for each transaction.
- Counted till at beginning of shift to confirm correct starting total.
Sales Representative
A Plus Phone Tech
Duluth, GA
12.2014 - 03.2015
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Education
Some College (No Degree) -
Georgia Gwinnett College
Lawrenceville, GAHigh School Diploma -
Meadowcreek Highschool
Norcross, GA05.2016
Skills
- Customer Retention
- Time Management
- Guest Satisfaction
- Linen Care
- Providing Feedback
- Surface Sanitation
- Vacuuming Floors
- Safe Chemical Handling
- Room Sanitization
- Client Needs Assessment
- Guest Service and Support
- Appointment Booking
Languages
Spanish
Timeline
Esthetics Student
Atlanta School Of Aesthetics
03.2022 - 02.2023
House Cleaner
Self-employeed
05.2016 - Current
Cashier
Burger King
04.2015 - 11.2015
Sales Representative
A Plus Phone Tech
12.2014 - 03.2015
Some College (No Degree) -
Georgia Gwinnett College
High School Diploma -
Meadowcreek Highschool
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