Astrid Rodriguez
Canoga Park,CA
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
4
4
years of professional experience
Work History
Stocking Associate
Walmart
01.2024 - 08.2024
- Greeted customers and directed to requested products.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Performed inventory control, such as counting, and stocking merchandise.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
Customer Care Representative
Lowes Hardware
09.2021 - 04.2023
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Logged call information and solutions provided into internal database.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Customer Service Cashier
Home Depot
03.2022 - 07.2022
- Utilized POS system to handle customer cash and credit card transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Redeemed coupons to discount purchases.
- Answered product questions using knowledge of sales and store promotions.
- Met customer service goals and exceeded customer expectations.
OMNI
Khols
09.2021 - 02.2022
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked effectively in fast-paced environments.
OMNI
Holister
10.2020 - 01.2021
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed strong communication and organizational skills through working on group projects.
- Learned and adapted quickly to new technology and software applications.
- Cultivated interpersonal skills by building positive relationships with others.
Education
No Degree -
Los Angeles Career College
Northridge, CA04.2024
High School Diploma -
Chatsworth Charter High School
Chatsworth, CA06.2020
Skills
Active listener
Organizational Skills
Fluent in Spanish
Friendly, Positive Attitude
People Skills
Computer Skills
Reliable and Trustworthy
Reliable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Korean
Limited Working
Timeline
Stocking Associate
Walmart
01.2024 - 08.2024
Customer Service Cashier
Home Depot
03.2022 - 07.2022
Customer Care Representative
Lowes Hardware
09.2021 - 04.2023
OMNI
Khols
09.2021 - 02.2022
OMNI
Holister
10.2020 - 01.2021
No Degree -
Los Angeles Career College
High School Diploma -
Chatsworth Charter High School