Summary
Overview
Work History
Education
Skills
City
State
References
Languages
Timeline
Generic

Astrid Carolina Bravo

Miami,FL

Summary

Professional in Social Communication with extensive experience in customer service, content management, and office administration, seeking to leverage my skills as a receptionist at Alex Hanna Law P.A. Adept at managing communication, providing excellent customer service, and handling administrative tasks efficiently.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

The Bennet Law Center
01.2024 - Current
  • Provided administrative support, including managing schedules, handling correspondence, and maintaining records.
  • Assist in the preparation of legal documents and reports.
  • Coordinate meeting and client appointments.
  • Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Community Manager Intern/Radio Broadcaster

Encabinados Studio - S.A.S- Mountain Waves
01.2020 - 06.2020
  • Enhanced the station's social networks (Facebook, Instagram, Twitter) by creating, writing, and publishing informative content.
  • Optimized the station's website through the creation, editing, and publication of new content.
  • Streamlined workflow processes for increased efficiency by organizing tasks and prioritizing deadlines.
  • On-air writing and broadcasting of news releases.
  • Served as a commentator on radio programs.

Commercial Area, Reception and Customer Service

Alvaro Córdoba Muñoz Dermatology Clinic
01.2016 - 12.2019
  • Managed reception duties and provided excellent customer service.
  • Handled database management and ensure accurate record-keeping.
  • Assisted in the sale of dermatological products and provided product information to clients.

Education

Bachelor of Arts - Social Communication

EAFIT University
Colombia
12.2020

Skills

    • Microsoft Office (Word, PowerPoint, Excel)
    • Operating Systems (iOS, Windows)
    • Organizational Communication
    • Customer Service and client relations
      • Information Analysis
      • Administrative Support
      • Scheduling and calendar management

City

Miami

State

Florida

References

Available upon request.

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant

The Bennet Law Center
01.2024 - Current

Community Manager Intern/Radio Broadcaster

Encabinados Studio - S.A.S- Mountain Waves
01.2020 - 06.2020

Commercial Area, Reception and Customer Service

Alvaro Córdoba Muñoz Dermatology Clinic
01.2016 - 12.2019

Bachelor of Arts - Social Communication

EAFIT University

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Astrid Carolina Bravo