ASTRID JOHANNA GARCIA MEJIA
NC
Summary
Dedicated Healthcare Professional experienced in clinical assessment and patient education. Enhanced patient outcomes through collaboration with multidisciplinary teams while developing data analysis skills to improve content quality and training models. Background in emergency and intensive care complements strong customer service expertise.
Overview
2
2
Languages
19
19
years of professional experience
Work History
Customer Service Representative
El Exito Express
Statesville, North Carolina
11.2023 - Current
- Resolved customer complaints through effective communication strategies.
- Assisted customers with inquiries and product information.
- Assisted customers with product inquiries and provided excellent service support.
- Processed customer transactions efficiently and accurately at a busy retail environment.
- Processed transactions using point-of-sale systems efficiently.
- Maintained clean and organized checkout areas to enhance customer experience.
ICU Nurse
Hospital Universitario Fundacion Valle del Lili
CALI, COL, COLOMBIA
09.2020 - 02.2022
- Administered medications and treatments according to hospital protocols.
- Monitored patient vital signs, promptly reporting changes to healthcare team to ensure timely interventions.
- Assessed ICU patients each shift to ascertain vitals and key information.
- Assisted physicians with invasive procedures, contributing to effective patient management in the ICU.
- Implemented evidence-based practice guidelines, enhancing care quality for critically ill patients.
- Collaborated with multidisciplinary teams to develop patient care plans.
- Initiated resuscitation measures when necessary following cardiac arrest or respiratory failure events.
ICU Nurse
Clínica Amiga
CalI, COL
02.2014 - 09.2020
- Implemented evidence-based practice guidelines, improving patient outcomes in critical care.
- Assessed ICU patients each shift, identifying vital trends to inform treatment decisions.
- Monitored patient vital signs, promptly reporting changes to enhance care coordination.
- Collaborated with multidisciplinary teams to develop patient care plans.
- Administered medications and treatments according to hospital protocols.
- Assisted physicians with various invasive procedures within the ICU setting.
- Initiated resuscitation measures following cardiac arrest or respiratory failure events.
ICU Nurse
Hospital Universitario del Valle
CALI, COL
12.2011 - 02.2015
- Administered medications and treatments according to hospital protocols.
- Monitored patient vital signs, promptly communicated changes to healthcare team to ensure timely interventions.
- Implemented evidence-based practice guidelines, enhancing care quality for critically ill patients.
- Assisted physicians during invasive procedures, ensuring patient safety and optimal outcomes in the ICU.
- Initiated resuscitation measures when necessary following cardiac arrest or respiratory failure events.
- Collaborated with multidisciplinary teams to develop patient care plans.
- Assessed ICU patients each shift to ascertain vitals and key information.
ICU Nurse
Corporación Comfenalco Valle - Universidad Libre
CALI, COL
05.2012 - 12.2013
- Implemented evidence-based practice guidelines while caring for critically ill patients.
- Administered medications and treatments per hospital protocols to ensure patient safety and adherence to care standards.
- Monitored patient vital signs, promptly reporting changes to the healthcare team to facilitate timely interventions.
- Assessed ICU patients each shift to ascertain vitals and key information.
- Collaborated with multidisciplinary teams to develop patient care plans.
- Assisted physicians with invasive procedures, enhancing procedural outcomes in the ICU setting.
- Initiated resuscitation measures following cardiac arrest or respiratory failure events.
Primary Healthcare RN
ESE Ladera Zona Rural Buitrera
CALI, COL
08.2011 - 12.2011
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Collaborated with multidisciplinary teams for comprehensive patient management.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Provided direct patient care in a rural healthcare setting.
Surgical Nurse
Hospital Universitario del Valle
CALI, COL
03.2008 - 04.2011
- Assisted surgeons during complex procedures in a fast-paced hospital environment.
- Monitored patient vital signs and reported changes to the medical team promptly.
- Administered medications and intravenous therapy according to healthcare providers' instructions.
- Prepared surgical instruments and maintained sterile fields throughout procedures.
- Educated patients on post-operative care and recovery protocols effectively.
Emergency Room Registered Nurse
Clínica Oriente
CALI, COL
09.2007 - 03.2008
- Responded swiftly to life-threatening situations, implementing critical interventions promptly.
- Assessed patient conditions and prioritized care in a fast-paced emergency environment.
- Monitored vital signs and documented changes in patient health status accurately.
- Administered medications and treatments as per established protocols and physician orders.
- Maintained cleanliness and organization of emergency room equipment and supplies.
Education
Bachelor of Science - REGISTER NURSE
Universidad Libre Cali
Cali08-2007
High School Diploma -
Colegio Republicano De Santa Librada
Cali01-2002
Skills
Customer Relationship Management
Healthcare documentation
Medical records management
- Telehealth nursing
Clinical Assessment
Patient education
Computer literacy
Contact Numbers - Cell
+1 201-539-4648
Personal Information
- Date of Birth: 10/13/85
- Nationality: Colombiana
- Marital Status: Soltera
Languages
Nativo, Nivel Intermedio (B1) - Fuerte comprensión de lectura.
Certification Statement
Para todos los efectos legales certifico que toda la información suministrada puede ser verificada en su totalidad.
Education
Secundaria, Colegio Republicano de Santa Librada, Cali, 2002, Universitaria, Universidad Libre Cali, 08/08/07, Enfermera, documentacion tecnica y precision operativa bajo estandares internacionales, Fundación Salamandra - Hospital Universitario del Valle, Actualización en reanimación cardio-cerebro-pulmonar Basica y Avanzada, 2012, Fundación Salamandra - Clínica Amiga, Actualizacion en reanimación cardio-cerebro- pulmonar avanzada, 2014, Fundación Salamandra - Clínica Amiga, Actualizacion en reanimación cardio-cerebro- pulmonar avanzada, 2015, Clinica Amiga - Comfandi, Certificacion de Transfusion Sanguinea, 2017, Clinica Amiga - Comfandi, Certificacion en Toma de Muestras, 2017, CENTRA 2000 EAT, Diplomado en Unidad de Cuidados Intensivos, 2017, La Secretaria de Salud Departamental del Valle del Cauca y el Instituto de Medicina Legal y Ciencias Forenses, Curso de certificacicon, entrenamiento y capacitacion en atencion integral en salud para victimas de violencia sexual, 2019, Coursera, Google Data Analytics Professional Certificate, En curso
Languages
English
Limited
Spanish
Native/ Bilingual
Timeline
Customer Service Representative
El Exito Express
11.2023 - Current
ICU Nurse
Hospital Universitario Fundacion Valle del Lili
09.2020 - 02.2022
ICU Nurse
Clínica Amiga
02.2014 - 09.2020
ICU Nurse
Corporación Comfenalco Valle - Universidad Libre
05.2012 - 12.2013
ICU Nurse
Hospital Universitario del Valle
12.2011 - 02.2015
Primary Healthcare RN
ESE Ladera Zona Rural Buitrera
08.2011 - 12.2011
Surgical Nurse
Hospital Universitario del Valle
03.2008 - 04.2011
Emergency Room Registered Nurse
Clínica Oriente
09.2007 - 03.2008
Bachelor of Science - REGISTER NURSE
Universidad Libre Cali
High School Diploma -
Colegio Republicano De Santa Librada