Asucena Donnelly
Keizer,OR
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using EMMA appointment scheduling system to manage over 60+ patients weekly. Organized and accurate in managing patient flow.
Overview
11
11
years of professional experience
Work History
Medical Receptionist
Medical Center Eye Clinic
Salem, Oregon
10.2021 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Transcribed phone messages and relayed to appropriate personnel.
Production worker
Rite Aid Warehouse
Wilsonville, OR.
04.2017 - 06.2021
- Fast paced work environment while maintaining at least 90% rate - Sort product at a quick, e ective rate using motorized rollers and meeting production stats - Used box cutters to swiftly and e ectively cut lids
- Of boxes of full case products to be accurately put on a designated shelf - Accurately read work orders and safely pulled full-cases from pallets and placed them on conveyors while being aware of surroundings due to equipment drivers in the area - Operated the Sorter system to ensure product reaches designated locations without jamming in the conveyor system as well as delegate associates through nine waves daily
- Communicate with managers to ensure proper flow of material throughout shift
Cannery Worker
Norpac
Stayton, OR.
07.2011 - 04.2017
- Loaded, unloaded and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Restocked items on shelves and bins to keep inventory available.
- Performed general housekeeping and cleaning tasks.
- Adhered to company policies, safety procedures and performance standards.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
Education
AAOT in Progress - Liberal Arts And General Studies
Chemeketa Community College
Salem, OR06.2024
High School Diploma -
Mckay High School
Salem, OR06.2011
Skills
- Ability to learn products, services and procedures quickly and accurately
- Good at multitasking
- Adaptability
- Oral communication
- Problem solving
- Accuracy
- Safety skills
- AWARDS:
- Received multiple Applause rewards for accuracy, efficiency, good teamwork skills, and performance at Rite Aid Distribution Center
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Medical Center Eye Clinic
10.2021 - Current
Production worker
Rite Aid Warehouse
04.2017 - 06.2021
Cannery Worker
Norpac
07.2011 - 04.2017
AAOT in Progress - Liberal Arts And General Studies
Chemeketa Community College
High School Diploma -
Mckay High School
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