Asya Ozcan
Nashville,TN
Summary
Hospitality professional with a strong focus on operational efficiency, team leadership, and guest satisfaction. Skilled in streamlining processes, enhancing productivity, and fostering a collaborative work environment. Committed to delivering high-quality results through strategic planning, attention to detail, and a customer-first approach. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail- oriented approaches.
Overview
6
6
years of professional experience
Work History
National Training Manager
Integrative Environmental Systems
Nashville, Tennessee
06.2025 - Current
- Travel nationwide to train staff on company standards.
- Recruit and hire housekeeping managers for multiple properties.
- Create and deliver training programs for housekeeping operations.
- Coach managers to improve service quality and consistency.
- Evaluate performance and recommend process improvements.
- Work with leadership to update training materials and policies.
Housekeeping Manager
Sentral
Nashville, TN
08.2022 - 06.2025
- Performed quality control inspections for guest rooms and public areas.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Assisted in budget preparation related to labor costs, materials and supplies expenses.
- Ordered cleaning supplies, linens, chemicals, amenities. as needed.
- Supervised, trained, evaluated, and scheduled a staff of 10 housekeepers daily.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Collaborated with multiple departments to maximize workflow and efficiency.
Intern Food Scientist
Philip Morris USA Inc.
Izmir
05.2021 - 08.2021
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Monitored and reported on project progress to engineering team.
- Calibrated scientific or technical equipment.
Intern Food Scientist
Feast Frozen Product
Izmir
07.2019 - 08.2019
- Tested new, alternative raw materials through analysis, sourcing, and trials.
- Developed extensions and improvements to food product lines.
- Maintained laboratory conditions by managing and transferring raw materials and flavor stocks.
- Identified issues, analyzed information and provided solutions to problems.
Education
Bachelor of Science - Food Science
Celal Bayar University
Turkey 05-2021
Skills
- Staff Training & Development
- Leadership & Team Management
- Recruiting & Hiring
- Quality Assurance & Standards Compliance
- Performance Evaluation & Feedback
References
Anthony Gibson
General Manager – Five Star Laundry
+1 (609) 287-6448
Christopher Schmitt
Regional General Manager – Sentral
+1 (407) 516-0472
Karolina Swierk
Vice President of Hospitality - Integrative Environmental Systems
+1 (917) 215-3003
Timeline
National Training Manager
Integrative Environmental Systems
06.2025 - Current
Housekeeping Manager
Sentral
08.2022 - 06.2025
Intern Food Scientist
Philip Morris USA Inc.
05.2021 - 08.2021
Intern Food Scientist
Feast Frozen Product
07.2019 - 08.2019
Bachelor of Science - Food Science
Celal Bayar University