Atal Patel
Hotel Manager
Lancaster,PA
Summary
Developed skills in fast-paced operational environment, focusing on strategic planning and team coordination. Demonstrates effective problem-solving and resource management abilities, adaptable to new challenges. Seeking to leverage these transferrable skills for impactful contributions in new field.
Overview
10
10
years of professional experience
Work History
Operation Manager
Wyndham Resort and convention center
01.2019 - Current
Front desk Supervisor
APA Hotel Edison
01.2017 - 01.2019
Front desk Agent
super8
01.2015 - 11.2016
Education
High School Diploma -
Zenith High School
India Accounting -
M.S. University Baroda
IndiaSkills
- Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
- Appraise team’s performance and produce regular reports
- Excellent problem-solving and multitasking skills
- Leadership skills along with the ability to motivate a team into high performance
- Manage daily front office operations, including check-in/check-out processes, reservations, and guest inquiries
- Develop and implement strategies to maximize revenue, including pricing, inventory management, and upselling opportunities
- Handle guest complaints and difficult situations with professionalism and empathy
- Managed daily operations for smooth functioning of the hotel, ensuring high quality standard in all departments
- Increased hotel occupancy rates through effective Marketing strategies & Revenue Management techniques
- Developed comprehensive budget plans, closely monitoring expense and optimizing cost-saving opportunities
- Operational efficiency
Timeline
Operation Manager
Wyndham Resort and convention center
01.2019 - Current
Front desk Supervisor
APA Hotel Edison
01.2017 - 01.2019
Front desk Agent
super8
01.2015 - 11.2016
High School Diploma -
Zenith High School
Accounting -
M.S. University Baroda
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