Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
SSVF Housing Case Manager
5 Years 3 Months
Aspire Health Partners | 05.2021 - Current
Coordinated housing resources and services for clients experiencing homelessness or housing instability.
Developed individualized service plans to address client needs and promote self-sufficiency.
Facilitated communication between clients, landlords, and service providers to ensure housing stability.
Monitored client progress and adjusted plans as necessary to achieve housing goals effectively.
Navigator
3 Years 11 Months
Aspire Health Partners | 05.2021 - 04.2025
Maintained professionalism and composure while interacting with personnel during high-stress situations.
Conducted exit and follow-up interviews to assess program effectiveness after core curriculum completion.
Conducted HIV testing to support patient health initiatives.
Social Service Associate
2 Years 4 Months
Advent Health Apopka North | 11.2017 - 03.2020
Resolved customer concerns, inquiries, and complaints, enhancing service satisfaction.
Coordinated discharge planning with therapy department, ensuring home health care and durable medical equipment access for discharging patients.
Facilitated long term care placement by aligning patient's preferences, financial capabilities, and preferred location availability.
Education
Bachelor of Science - Interdisciplinary Studies
Keiser University | Orlando, FL | 05-2019
Dean's List for several semesters (GPA- 3.52)
Skills
Case management experience
Client advocacy
Multicultural sensitivity
Supportive counseling
Crisis intervention
Social Perceptiveness
Customer service excellence
Certification
CPI
CPR
Languages
English
Full Professional
Timeline
SSVF Housing Case Manager
Aspire Health Partners
05.2021 - CurrentRead More
Navigator
Aspire Health Partners
05.2021 - 04.2025Read More
Social Service Associate
Advent Health Apopka North
11.2017 - 03.2020Read More
Keiser University
Bachelor of Science from Interdisciplinary Studies