Atbra Castillo
Phoenix,AZ
Summary
Dedicated barista with a strong focus on delivering exceptional customer experiences and fostering a welcoming atmosphere. Skilled in training new team members and optimizing workflow during peak hours, ensuring high-quality service and satisfaction.
Overview
5
5
years of professional experience
Work History
Barista
STARBUCKS COFFEE COMPANY
02.2022 - Current
- Delivered exceptional customer service, fostering a welcoming atmosphere for patrons.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Operated espresso machines and other equipment efficiently to maximize productivity during peak hours.
- Trained new baristas on beverage preparation techniques and company policies.
- Utilized upselling techniques to enhance customer experience and drive additional sales.
- Partnered with team members to streamline operations and optimize workflow during busy shifts.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
Education
High School Diploma -
Copper Canyon High School
Glendale, AZ05-2024
Skills
- Customer engagement
- Sales techniques
- Attention to detail
- Time management
- Team collaboration
- Interpersonal skills
Accomplishments
- Awarded Partner of the quarter at Starbucks in 2025
References
STARBUCKS COFFEE COMPANY: +1 (623) 474- 7163
Languages
- English
- Spanish
Timeline
Barista
STARBUCKS COFFEE COMPANY
02.2022 - Current
High School Diploma -
Copper Canyon High School