Athena Georgopoulos

• Developed strong working relationships with staff, fostering a positive work environment.
• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
• Streamlined the ordering process for increased efficiency, leading to improved customer service.
• Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.

• Managed high call volume, ensuring smooth communication between clients and spa staff.
• Boosted client retention rates by maintaining a welcoming environment and building strong relationships with guests.

Updated client records diligently, ensuring accurate information was readily available for future bookings or consultations.

• Developed comprehensive event plans, ensuring successful execution of church-wide gatherings and celebrations.
• Coordinated volunteer efforts, leading to a more organized and impactful service experience for all participants.
• Maintained accurate records of member information, allowing for improved communication and outreach efforts.
• Handled church correspondence, member database and building scheduling.