Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Tuff Shed
01.2023 - Current
Responsible for the safety and overall performance of our Production Team, ensuring all custom building
request are prefabricated to engineering specs prior to installation
Responsible for utilizing Salesforce
(CRM) daily to maintain Customer satisfaction, Installer management and Scheduling accuracy
Skilled
in AR, invoicing, PO management, Vendor management and all Medius functions.
Specialty Assistant Store Manager
Lowe's Home Improvement
04.2022 - 12.2022
Specialize in Installed sales, promoting an overall sales culture while simply having the ability to tell
our customer's YES
Coaching and training sales specialist in IMS/OMS systems, 20/20 design, M20,ISST
Specialize in creating labor projects that customer's can't find on the shelf.
Pro Dept supervisor
Lowe's Home Improvement
08.2020 - 04.2022
I ensure that our business has job lot quantities for our contractor customers
Follow up on quotes for
companies through our CRM tool, go to job sites to establish new contractor accounts.
Sales Floor Supervisor
Lowe's
05.2019 - 08.2020
I oversee 3 departments, millworks, appliances, and cabinets
Vast knowledge in online order
management as well as dealing with customers in person
Vast knowledge in retail, scheduling as well
as delegating work list and task
Knowledgeable in space management, power pack down tactics and
networking with vendors
Responsible for teaching the SMART customer service model to associates,
extremely customer focused.
Delivery Coordinator
Lowe's
01.2019 - 05.2019
I am responsible for contacting customers, scheduling deliveries, scheduled maintenance on fleet, pulling
orders for drivers, making routes for drivers
Unloader/Sorter
Unloader
10.2018 - 01.2019
Specialize in total pallet management, unloading and sorting loads.
Assistant Event Coordinator
Daphne Civic Center
03.2015 - 12.2018
Developed decor, theme and ambiance for events to satisfy client's vision and budget.
Attracted new clients and maintained pre-existing clients through excellent word-of-mouth marketing.
Organized events from conception to completion, arranged program schedules and managed on-site logistics.
Coordinated with over vendors and event contributors, caterers and transportation services.
Researched and identified new vendors and suppliers to obtain competitive pricing.
Education
Trade, Air conditioning and refrigeration Technology
Wallace State Community College
Selma, AL
GED
J F Ingram State Technical College
Deatsville, AL
Skills
Microsoft Word
Customer Service (5 years)
Team Building
Time Management
Marketing (2 years)
Communication Skills
Retail Sales (5 years)
Microsoft Excel
Cash Handling
Mentoring skills
HVAC/R (2 years)
Mechanical Knowledge (5 years)
Customer Service
CRM/SALESFORCE
OMS/IMS systems
Medius
AR/AP
Invoicing
Vendor management
Additional Information
Outgoing retail professional Adamsville, AL 35005 Authorized to work in the US for any employer
Timeline
Assistant Manager
Tuff Shed
01.2023 - Current
Specialty Assistant Store Manager
Lowe's Home Improvement
04.2022 - 12.2022
Pro Dept supervisor
Lowe's Home Improvement
08.2020 - 04.2022
Sales Floor Supervisor
Lowe's
05.2019 - 08.2020
Delivery Coordinator
Lowe's
01.2019 - 05.2019
Unloader/Sorter
Unloader
10.2018 - 01.2019
Assistant Event Coordinator
Daphne Civic Center
03.2015 - 12.2018
Trade, Air conditioning and refrigeration Technology