Athena Castor
Durant,OK
Summary
Dynamic Assistant Store Manager at Wendy’s with a proven track record in enhancing customer experience and optimizing inventory control. Skilled in problem-solving and staff training, I successfully improved operational efficiency and reduced discrepancies in cash handling, ensuring a seamless service environment. Committed to driving team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Wendy’s
Durant, OK
10.2023 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored new staff on company policies and best practices.
- Analyzed sales reports to identify trends and improve inventory management.
- Developed team schedules to optimize labor costs while meeting business needs.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Education
High School Diploma -
Durant High School
Durant, OKSkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Store opening and closing
Timeline
Assistant Store Manager
Wendy’s
10.2023 - Current
High School Diploma -
Durant High School