ATHENA CONKLIN
Schertz,TX
Summary
Dedicated Women's Services professional with 10+ years of experience supporting Labor and Delivery, OBED, Postpartum, Newborn Nursery and NICU settings. Experienced in both direct patient care and unit operations, with a strong commitment to compassionate care, teamwork, and positive patient experiences
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Technician (PRN) – Postpartum
Resolute Baptist Hospital
New Braunfels, USA
01.2026 - Current
- Provide direct patient care to postpartum mothers and newborns in a hospital setting.
- Assist with maternal recovery, newborn care, bathing, breastfeeding support, comfort measures, and patient safety.
- Perform lab draws, obtain vital signs, and assist nursing staff with clinical and patient care responsibilities.
- Collaborate with nurses and providers to deliver high-quality maternal-newborn care.
Unit Secretary – Labor & Delivery
Christus Children's Hospital
San Antonio, USA
01.2025 - Current
- Coordinate patient admissions, registration, insurance verification, and pre-admission testing for Labor & Delivery patients.
- Maintain accurate EMR documentation, newborn chart creation and updates, and patient demographic information.
- Coordinate laboratory testing, bilirubin tracking, and clinical documentation to support patient care.
- Serve as a communication liaison between physicians, nurses, patients, and families to ensure efficient patient flow.
- Support triage, admissions, and unit operations in a fast-paced Women's Services environment.
Patient Care Technician / Unit Secretary – Women's Services
Baptist Health System (Tenet Healthcare)
San Antonio, USA
01.2016 - 01.2025
- Provided direct patient care across Postpartum, Newborn Nursery, Labor & Delivery, NICU support, and Triage units.
- Assisted mothers during recovery following vaginal and cesarean deliveries while promoting comfort and safety.
- Supported newborn care including feeding assistance, bathing, monitoring, and documentation.
- Maintained EMR records and collaborated with multidisciplinary teams to ensure quality patient outcomes.
- Performed both clinical and administrative responsibilities while supporting Women's Services operations.
Medical Assistant – OB/GYN
Institute for Women's Health
San Antonio, USA
01.2014 - 01.2016
- Obtained vital signs and collected patient histories to support comprehensive prenatal and gynecological care.
- Assisted providers with examinations, procedures, injections, and laboratory draws to enhance patient care and education.
- Educated patients on treatment plans, medications, and follow-up care to promote understanding and adherence.
Education
Nationally Registered Certified Medical Assistant -
Kaplan University
San Antonio, TX09-2013
High School Diploma -
Blessed Hope Academy
San Antonio, TX01-2012
Skills
- Patient Care Technician
- Maternal-Newborn Care
- Newborn Lab Draws
- Breastfeeding Support
- Patient Admissions & Registration
- EMR Documentation
- Epic
- Cerner
- HIPAA Compliance
- Emergency Response
- Patient Education
- Team Collaboration
- Interdisciplinary Communication
- Fast-paced adaptability
- Medical Assistant
- Unit Secretary
- CPR certification
Certification
- Nationally Registered Certified Medical Assistant (NRCMA)
- Basic Life Support (BLS) Provider-American Heart Association
- CPI Nonviolent Crisis Intervention Training
Timeline
Patient Care Technician (PRN) – Postpartum
Resolute Baptist Hospital
01.2026 - Current
Unit Secretary – Labor & Delivery
Christus Children's Hospital
01.2025 - Current
Patient Care Technician / Unit Secretary – Women's Services
Baptist Health System (Tenet Healthcare)
01.2016 - 01.2025
Medical Assistant – OB/GYN
Institute for Women's Health
01.2014 - 01.2016
Nationally Registered Certified Medical Assistant -
Kaplan University
High School Diploma -
Blessed Hope Academy