ATHENA FRENIER
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering many years of superior performance in Visual Merchandising, and Customer Service roles.
Overview
29
29
years of professional experience
Work History
Seasonal Visual Merchandiser
Nordstrom
09.2023 - 11.2023
- Worked with store managers to implement new displays, promotions and store layout changes.
- Built properly lit and well-maintained displays, creating inviting atmosphere in stores.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
Mitigation Technician ~ Marketing Associate
Servpro
07.2022 - 12.2022
- Worked with diverse types of weather and ground conditions.
- Edited website content and database to keep information correct and up-to-date.
- Used multiple web-analytics data points to benchmark, measure and improve online campaign results.
- Liaised with internal departments to optimize productivity and efficiency.
- Coordinated art and graphics creation for effective merchandising.
- Pulled out salvageable items before full structural demolition.
- Operated cutting saws and other power tools for demolition work.
Merchandising Specialist
Burlington
10.2020 - 12.2021
- Advanced sales cycle plans by maximizing placement of promotions, point-of-sale materials and product visibility.
- Assembled quarter and full-size point-of-purchase promotional displays.
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Established strong vendor relationships to maintain and support business.
Customer Service Executive
Savers
04.2018 - 04.2020
- Restructured merchandising strategy to promote high value and products.
- Delivered service and support to each customer, paving way for future business opportunities.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Assisted with purchases, locating items and signing up for rewards programs.
Third Key Supervisor
Payless
02.2008 - 08.2013
- Received several SMILES awards for excellent customer service.
- Performed store opening and closing tasks to comply with preset store operations guidelines.
- Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
- Delivered service and support to each customer, paving way for future business opportunities.
- Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
Cocktail Waitress
Gold Rush Casino
02.2000 - 03.2005
- Maintained accurate cash handling practices while efficiently serving customers.
Assistant Office Manager
Little River Inn Motel & Guest House
06.1994 - 08.1996
- Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
- Monitored office inventory to maintain adequate supply levels and order products.
Education
Some College (No Degree) - Business Management And Marketing
- 3.6 GPA
High School Diploma -
06.1996
Skills
- Problem-solving abilities
- Customer and Client Relations
- High-energy attitude
- Inbound and outbound calling
- Prioritization
- Inventory management
- Overstock strategy
- VIP services
- MS Office
- Back Office Operations
- Program File Distribution
- Cash Deposit Preparation
Timeline
Seasonal Visual Merchandiser - Nordstrom
09.2023 - 11.2023
Mitigation Technician ~ Marketing Associate - Servpro
07.2022 - 12.2022
Merchandising Specialist - Burlington
10.2020 - 12.2021
Customer Service Executive - Savers
04.2018 - 04.2020
Third Key Supervisor - Payless
02.2008 - 08.2013
Cocktail Waitress - Gold Rush Casino
02.2000 - 03.2005
Assistant Office Manager - Little River Inn Motel & Guest House
06.1994 - 08.1996
Independence University - Some College (No Degree), Business Management And Marketing
Rancheria High School - High School Diploma,