Athena Johnson
Nacogdoches,TX
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives, and a strong work ethic to any team.
Overview
4
4
years of professional experience
Work History
Host/ Drive-Thru/ Server
Bottlecap Alley Icehouse Grill
Nacogdoches, TX
04.2022 - Current
- Presented menus to patrons to answer questions about menu items and make recommendations
- Took orders for food and drinks and delivered them to guests
- Maintained accuracy while handling payments, giving change and printing receipts for customers
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
- Complete opening, closing and shift change tasks
Manager
Snow Zone
Nacogdoches, TX
04.2021 - 08.2021
- Led a team of five employees, ensuring high productivity and excellent customer service
- Managed inventory of snow cone flavors, ice, and serving supplies, restocking as necessary
- Handled money and distributed paychecks to employees
- Set up snow cone trailer at events in town and scheduled employees appropriately
Education
BBA - Finance
Stephen F. Austin State University
Nacogdoches, TX05-2026
High School Diploma -
Central Heights High School
Nacogdoches, TX05-2022
Skills
- Proficient in Microsoft Excel and Word
- Payment processing
- Scheduling
- Verbal and written communication
- Inventory management
- Customer service
- Time management
- Multitasking
- Team leadership
Timeline
Host/ Drive-Thru/ Server
Bottlecap Alley Icehouse Grill
04.2022 - Current
Manager
Snow Zone
04.2021 - 08.2021
BBA - Finance
Stephen F. Austin State University
High School Diploma -
Central Heights High School
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