ATHENA MCKOY
Union,United States
Summary
Organized administrative professional with experience in office support and customer service. Skilled in data entry, records management, and assisting clients in fast-paced environments with accuracy and professionalism.
Overview
25
25
years of professional experience
Work History
Administrative Clerk
U.S. Army Recruiting
East Orange
12.2024 - 01.2026
- I provided essential administrative leadership for seven army recruiting stations, ensuring all operational aspects run smoothly and accurately. Managed daily administrative operations including, processing personal records, maintaining confidential files, conduct accurate data entry for mileage, medical documentation, and service records using Microsoft office and military database systems.
Window/Passport clerk
USPS (United States Postal Service)
New York
04.2023 - 05.2024
- I am proficient in managing U.S. passport applications, which involved guiding applicants, verifying documentation, administering oaths, and handling fee collection. Furthermore, I have a strong track record in various post office duties, such as mail handling, selling postal products, examining postage, and assisting customers with shipments and financial transactions.
General Clerk/Acting Supervisor
United States Postal Service
New York
11.2015 - 04.2023
- Leadership.
- My professional background included comprehensive experience in both administrative support and operational functions, handling communications, and data entry. As an acting supervisor, I was entrusted with overseeing carriers performance, upholding safety standards, and ensuring precise mail processing and dispatch according to established guidelines. My responsibilities also encompassed route assignments and equipment logistics, contributing to seamless daily operations and team accountability.
- I effectively managed diverse office clerical
Cosmetic Merchandiser/Supervisor
Revlon
New York
04.2003 - 06.2015
- As a Merchandiser, I meticulously maintained visual planograms, managed territory accounts, and optimized stock through strategic promotions and timely resets. I also facilitated seamless ordering and shipment processes for store managers. As a Territory Supervisor, I spearheaded new employee training on display execution and expertly coordinated teams for city-wide display installations.
Bank Teller
Commerce
New York
11.2006 - 03.2008
- As an experienced bank teller, I consistently delivered exceptional customer service and managed all aspects of financial transactions, including precise cash handling and identity verification. I am adept at explaining banking products and services while upholding rigorous compliance standards and client confidentiality.
Assistant to HR Manager
New York City Board of Education
11.2000 - 10.2003
- As an assistant, I managed a broad range of administrative functions. My responsibilities included supporting payroll, providing cross-departmental clerical assistance, and serving as the primary point of contact for customer inquiries, ensuring timely and accurate information flow. I adeptly handled internal document processing for contracts and expenses, maintained organized financial records, managed office supplies, and prepared various professional communications.
Education
Office Assistant -
Plaza College
Jackson Heights03-2010
Skills
- Microsoft office
- Records Management
- Office Management
- Customer Support
- Data Entry & Recordkeeping
- Filing & Organization
- Attention to Detail
- Time Management
- Team Collaboration
- Multitasking
- Problem Solving
Timeline
Administrative Clerk
U.S. Army Recruiting
12.2024 - 01.2026
Window/Passport clerk
USPS (United States Postal Service)
04.2023 - 05.2024
General Clerk/Acting Supervisor
United States Postal Service
11.2015 - 04.2023
Bank Teller
Commerce
11.2006 - 03.2008
Cosmetic Merchandiser/Supervisor
Revlon
04.2003 - 06.2015
Assistant to HR Manager
New York City Board of Education
11.2000 - 10.2003
Office Assistant -
Plaza College