Athena Quillen
Lewes,DE
Summary
Dedicated Receptionist with years of experience in the business. Uses a professional approach and successfully focuses on completing assigned tasks. A reliable employee with strong communication and organization. Always asks questions so tasks are correctly complete.
Overview
4
4
years of professional experience
Work History
Receptionist
Never Neverland Kennel & Cattery Inc.
06.2022 - 08.2023
- Welcomed customers in the office, answered questions and concerns about their pets during their stay.
- Answered phone outside and during hours of operation accordingly.
- Made appointment confirmations over the phone, communicated with clients, and updated client/pet records.
- Informed and answered questions about the business and facility.
- Attentive to the cleanliness of the facility for a positive experience towards clientele.
- Managed payment transactions and records accurately.
- Settled customer problems and complaints.
- Exhibited strong multitasking abilities while managing numerous tasks simultaneously.
- Organized, maintained and updated client and pet information in computer files.
Kennel Assistant
Never Neverland Kennel & Cattery Inc.
06.2019 - 08.2023
- Stocked kennel and cleaning supplies to keep up inventory for daily performance.
- Followed detailed instructions of each animal's care, including feeding schedules, playtime, and any special requests.
- Maintained indoor and outdoor kennel/cattery cleanliness, reducing the spread of disease and providing a safe and healthy living environment for every pet.
- Kept all play yards clean for every dog's enjoyment.
- Made sure every pet went home happy and healthy with the right belongings.
Education
Bachelor of Arts - History
Widener University
Chester, PA05.2027
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Customer/Client relations
File Management
Document Management
Supply Management
Timeline
Receptionist
Never Neverland Kennel & Cattery Inc.
06.2022 - 08.2023
Kennel Assistant
Never Neverland Kennel & Cattery Inc.
06.2019 - 08.2023
Bachelor of Arts - History
Widener University
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