Athziri Castro
Phoenix,AZ
Summary
Professional, dedicated and reliable with a background of 4 years in customer service as a server and currently 1.5 years of medical assisting background who takes pride in providing excellent care for patients with a great work ethic and desire for success. Skilled in-patient care, vital signs, injection administration, EKG, and documentation ensuring efficient office flow and productivity.
Overview
6
6
years of professional experience
Work History
Lead Medical Assistant
Kids and Family Kare
Phoenix, AZ
02.2025 - Current
- Assisting physicians with clinical tasks
- Preparing exam rooms, sterilizing equipment, and maintaining a clean and organized environment
- Accurately documenting patient information, medical history, and vital signs into the EMR
- Confirming and scheduling appointments, answering phone calls, and ensuring follow-up appointments are made
- Verifying insurances, collecting payments, and prior authorizations
- Administering medication and injections
- VFC certified and knowledgeable
- Maintained confidentiality in accordance with HIPAA regulations
- Leading a team to completed tasks
- Medication and medical supply orders and replacement after expiration
Medical Assistant
Kids and Family Kare
Phoenix, AZ
05.2024 - Current
Server/Crew Chief
IHOP
Phoenix, AZ
07.2020 - 07.2024
- SERV Safe certified
- Provided excellent customer service in a fast-paced dining environment, ensuring guest satisfaction
- Accurately taking food and beverage orders and entering them into a POS system
- Handled customer concerns and complaints with professionalism and calm
- Processed payments, handled cash and credit transactions
- Maintained cleanliness and organization of dining areas
- Followed health and safety regulations, including food handling and sanitation standards
Education
Highschool Diploma - undefined
Paradise Valley High School
Phoenix, AZ05-2021
Medical Assistant Certificate - undefined
UEI College
Phoenix, AZ05-2024
Skills
- Leadership
- Patient care
- Team player
- Excellent time management skills
- Conflict resolution
- Multitasking
- Cleaning and sanitation
- Employee training
- Organization
- Professionalism
- Injection administration
- Ear lavage
- Documentation
Timeline
Lead Medical Assistant
Kids and Family Kare
02.2025 - Current
Medical Assistant
Kids and Family Kare
05.2024 - Current
Server/Crew Chief
IHOP
07.2020 - 07.2024
Highschool Diploma - undefined
Paradise Valley High School
Medical Assistant Certificate - undefined
UEI College