Atianna Jones
Joliet,IL
Summary
Proven Product Knowledge Expert with a track record of boosting sales through exceptional customer service, notably at Zales The Diamond Store. Skilled in jewelry repair and cash handling, I excel in creating positive shopping environments and fostering team collaboration. Achievements include significantly enhancing customer satisfaction and sales figures through expert advice and maintenance guidance.
Overview
2
2
years of professional experience
Work History
Jewelry Sales Associate
Zales The Diamond Store
10.2023 - Current
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
Back of House Team Member
Noodles & Company
09.2023 - 01.2024
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
Assistant Manager
Gloria Jeans Coffee
05.2022 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Ordered and counted inventory weekly.
Education
Associate of Arts - International Business
Joliet Junior College
Joliet, IL05.2025
High School Diploma -
Joliet West High School
Joliet, IL05.2023
Skills
- Product Knowledge Expertise
- Strong Communication Skills
- Exceptional customer service
- Jewelry repair knowledge
- Cash handling proficiency
- Fashion Awareness
- Appointment Scheduling
- Friendly and Helpful
- Multitasking Abilities
Languages
English
Native or Bilingual
French
Elementary
Spanish
Elementary
Interests
- I like trying new recipes and food trends
- Dancing
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Enjoy participating in working out for overall physical and mental well-being
- Enjoy hobbies that combine physical activity with outdoor exploration
- Fashion and Style
- Personal Development and Self-Improvement
- Adventure Travel
Timeline
Jewelry Sales Associate
Zales The Diamond Store
10.2023 - Current
Back of House Team Member
Noodles & Company
09.2023 - 01.2024
Assistant Manager
Gloria Jeans Coffee
05.2022 - 10.2023
Associate of Arts - International Business
Joliet Junior College
High School Diploma -
Joliet West High School
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