Atiba Jacks
San Francisco,CA
Summary
Proven leader in culinary innovation and team motivation, I significantly enhanced guest satisfaction and kitchen efficiency. Skilled in restaurant operations and guest relations, I excel in creating memorable dining experiences through exceptional service recovery and quality control. My approach has consistently driven positive outcomes and operational excellence.
Overview
5
5
years of professional experience
Work History
Cook 4
Ritz Carlton Hotel
San Francisco, CA
04.2022 - 01.2024
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Planned menus for different events, seasons and customer requests.
- Managed opening and closing shift kitchen tasks.
- Collaborated with the management team to develop new menu items based on customer feedback and preferences.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Jr Sou
Tribune
Oakland, CA
08.2021 - 04.2022
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cook 3
International Smoke By Aiesha Curry
San Francisco, CA
09.2020 - 08.2021
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained food safety and sanitation standards.
Junior Chef De Partie
Michael Mina Group
San Francisco, CA
02.2019 - 03.2020
- Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean work environment.
- Built rapport with front-of-house staff, fostering effective communication between kitchen and service teams.
- Upheld standards of excellence in presentation and taste by carefully following established recipes.
Sou Chef
Fishers Delicatessen
Hollister, CA
10.2018 - 01.2019
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Coordinated with catering staff to deliver food services for special events and functions.
- Streamlined operations for improved efficiency and cost savings by overseeing staff scheduling, inventory, and ordering processes.
Education
Associate of Arts - Screen Writing
De Anza College
Cupertino, CAHigh School Diploma -
Homestead High School
Cupertino, CA06.2013
Skills
- Guest Relations
- Restaurant Operations
- Staff Motivation
- Promotional Events
- Quality Control
- Team Leadership
- Service recovery
- Problem-Solving
- Catering Services
- Operations Management
Timeline
Cook 4
Ritz Carlton Hotel
04.2022 - 01.2024
Jr Sou
Tribune
08.2021 - 04.2022
Cook 3
International Smoke By Aiesha Curry
09.2020 - 08.2021
Junior Chef De Partie
Michael Mina Group
02.2019 - 03.2020
Sou Chef
Fishers Delicatessen
10.2018 - 01.2019
Associate of Arts - Screen Writing
De Anza College
High School Diploma -
Homestead High School