Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Atif Riaz

Hawthorne ,CA

Summary

Proven a dedicated employee in warehouse operations and client support, notably at Amazon and TCS Logistics Pvt Ltd, I excel in enhancing inventory accuracy and customer satisfaction. Skilled in warehouse safety and problem-solving, my strategic approach has significantly improved team productivity and operational efficiency, fostering a culture of continuous improvement and collaboration.

Overview

14
14
years of professional experience

Work History

Warehouse Associate Team Lead

Amazon
Hawthorne, CA
11.2021 - Current
  • Enhanced inventory accuracy through regular cycle counts and thorough recordkeeping.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Managed material handling equipment maintenance schedules to minimize downtime while adhering to safety guidelines.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently lifted materials weighing as much as Number pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Maintained clean, orderly work environment free of hazards.
  • Managed warehouse operations and verified proper shipment procedures.

Manger Client Support

TCS Logistics Pvt Ltd
Islamabad, Pak
08.2010 - 08.2021
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Bachelor Of Commerce - Accounting And Finance

Raees Ul Ahrar College
Rawalpindi, PK
04.2008

Skills

  • Warehouse Safety
  • Order Picking
  • Shipping and receiving
  • Stock organization
  • Load Planning
  • Cycle counting
  • Warehouse functions
  • Warehouse Operations
  • Performance Improvement
  • Safety and compliance
  • Shipment oversight
  • Teamwork and Collaboration
  • Quick Learner
  • Customer Service
  • Problem-Solving
  • Time Management
  • Dependable and reliable
  • Problem-solving abilities

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Achieved Result through effectively helping with Task.
  • Documented and resolved Issue which led to Results.
  • Supervised team of Number staff members.

Languages

Urdu
Native or Bilingual
English
Full Professional

Timeline

Warehouse Associate Team Lead

Amazon
11.2021 - Current

Manger Client Support

TCS Logistics Pvt Ltd
08.2010 - 08.2021

Bachelor Of Commerce - Accounting And Finance

Raees Ul Ahrar College
Atif Riaz