Atifa Hashimi

• Verified insurance coverage to prepare for upcoming patient appointments.
• Demonstrated proficiency in various medical software programs, adeptly adapting to new technology as required for optimal job performance.
• Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Maintained account accuracy by reviewing and reconciling checks monthly.

• Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
• Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
• Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
• Collected patient biopsies and blood samples for laboratory analysis.
• Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.

• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
• Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
• Maintained detailed records of animal health care and diagnostic treatments.
• Recorded symptoms and documented medical observations to inform treatment decisions.

• Regularly greeting customers inside the store and answering customer service calls
• Stocked, tagged and displayed merchandise as required.
• Operated cash register to record transactions accurately and efficiently.
• Learned duties for various positions and provided backup at key times.
• Helped customers complete purchases, locate items, and join reward programs.

• Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
• Enhanced animal socialization skills through daily interaction and playtime activities.

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• Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
• Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
• Followed pet care instructions for dietary needs and medication regimens.

• Maintained an organized workspace, ensuring all items were properly labeled, tagged, and ready for presentation on the sales floor.
• Fostered a positive store atmosphere through friendly interactions with both customers and colleagues alike.
• Enhanced client satisfaction by providing personalized styling advice and recommendations.
• Provided exceptional customer service, addressing concerns promptly and professionally to maintain satisfaction.
• Increased store sales by creating visually appealing merchandise displays and promoting current trends.