ATILAITE RARATABU
California,PA
Summary
Highly skilled and motivated professional with a strong foundation in basic computer skills. Proficient in utilizing various software applications, including Microsoft Office Suite, to streamline administrative tasks and enhance productivity. Demonstrated ability to troubleshoot technical issues and provide efficient solutions. Adept at quickly adapting to new technologies and eager to expand knowledge in order to contribute effectively to a dynamic work environment.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Contact Us LLC
06.2024 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Administration Officer
Fiji Elections Office
01.2021 - 12.2022
- Official duties
- Greeting customers
- Meeting
- Email sending and receiving
- Team work
- Working with and assisting customers
- Etc
Education
Industrial Relations -
University of The South Pacific
Suva, FijiDegree Program - HRM & Industrial Relations
Fiji National University
Degree Program -
University of the South Pacific
Suva01.2015
High School Graduate -
Ratu Sukuna Memorial School
Suva01.2010
Skills
- Computer literate
- Microsoft Word
- Excel
- PPT
- Excellent communication skills
- Compassionate
- Patience endurance
- Detail oriented
- Organized
Timeline
Customer Service Representative
Contact Us LLC
06.2024 - 12.2024
Administration Officer
Fiji Elections Office
01.2021 - 12.2022
Degree Program - HRM & Industrial Relations
Fiji National University
High School Graduate -
Ratu Sukuna Memorial School
Industrial Relations -
University of The South Pacific
Degree Program -
University of the South Pacific