Atiya Matlock
Philadelphia,PA
Summary
Diligent Program Manager with strong background in program management. Successfully led cross-functional teams to deliver complex projects on time and within scope. Demonstrated leadership and strategic planning skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Program Manager
Merakey
08.2024 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
Residential Program Manager
Eden Autism
08.2018 - 03.2024
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Coordinated services and therapy for residents and managed attendance for scheduled appointments.
- Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
Assistant Program Director
Friends of Cyrus
10.2013 - 08.2017
- Assisted program manager with developing budget and schedule.
- Facilitated strong relationships with community partners, collaborating on initiatives to improve program reach and impact.
- Maintained accurate records related to client participation, progress tracking, and outcome reporting for internal use and external stakeholders.
- Lead project teams towards successful completion of milestones within set timelines, enhancing overall program effectiveness.
- Created a welcoming environment for participants by designing inclusive spaces that foster collaboration and learning opportunities.
Residential Supervisor
New Lisbon Developmental Center
05.2013 - 02.2017
- Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
- Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
- Coordinated all staffing schedules and made sure that each shift had adequate coverage.
- Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
Behavioral Health Assistant
New Lisbon Developmental Center
08.2010 - 10.2016
- Assisted clinicians in developing behavior modification strategies aimed at improving overall quality of life for individuals struggling with chronic mental health conditions such as anxiety or depression.
- Participated in ongoing professional development opportunities, staying current on best practices within the field of behavioral health assistance.
- Facilitated group therapy sessions, fostering a supportive environment that encouraged open communication and personal growth.
- Implemented skill-building workshops geared towards empowering patients to take control of their mental health journey.
Medical Coder
Cenlar
02.2012 - 04.2015
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Education
Associate of Science - Criminal Justice
Central Pennsylvania College
600 Valley Rd, Summerdale, PA 1709305-2010
High School Diploma -
Daylight Twilight High School
Trenton, NJ06-2007
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
Accomplishments
- Supervised team of 33 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Adobe Certified Expert (ACE) – Adobe Systems Incorporated.
- Project Management Professional (PMP) - Project Management Institute.
- AED for Adolescent/ Adult, Red Cross 2024-2026
- First Aid/CPR certification(adult/adolescent)2024-2026
Timeline
Program Manager
Merakey
08.2024 - Current
Residential Program Manager
Eden Autism
08.2018 - 03.2024
Assistant Program Director
Friends of Cyrus
10.2013 - 08.2017
Residential Supervisor
New Lisbon Developmental Center
05.2013 - 02.2017
Medical Coder
Cenlar
02.2012 - 04.2015
Behavioral Health Assistant
New Lisbon Developmental Center
08.2010 - 10.2016
Associate of Science - Criminal Justice
Central Pennsylvania College
High School Diploma -
Daylight Twilight High School
Similar Profiles
De'Mya HodgeDe'Mya Hodge
DSP at MerakeyDSP at Merakey
NICOLE COUSINSNICOLE COUSINS
Benefits Specialist/Leave of Absence Specialist at MerakeyBenefits Specialist/Leave of Absence Specialist at Merakey
Chris Ann HilliardChris Ann Hilliard
Registered Nurse-ACT/FACT Team at MerakeyRegistered Nurse-ACT/FACT Team at Merakey