SARAH M. KEMP
TAMPA,FL
Summary
Dynamic program and operations management professional with a robust track record in planning, executing, and monitoring complex programs from initiation to successful completion. Expertise in managing program budgets, staffing, resources, and performance metrics while ensuring strict adherence to organizational and regulatory standards. Proven leadership in guiding cross-functional teams to resolve intricate operational challenges, consistently delivering programs on time and within budget. Renowned for strong analytical skills, decisive problem-solving capabilities, and effective communication with senior leadership and stakeholders.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Program Manager
USSOCOM
10.2024 - Current
- Plan, manage, and oversee all phases of program execution from initiation through completion, ensuring alignment with organizational objectives and contract requirements.
- Maintain responsibility for program performance including budgeting, resource allocation, and cost management to ensure programs are delivered within approved financial parameters.
- Lead contractor and subcontractor teams across multiple locations, coordinating staffing, scheduling, and operational priorities.
- Monitor program performance and key metrics, recommending schedule adjustments, cost changes, or additional resources to ensure successful program outcomes.
- Provide regular performance updates and program status reports to senior leadership and government stakeholders.
- Resolve complex operational challenges through analysis, risk mitigation strategies, and coordination with cross functional teams.
- Ensure program execution complies with organizational policies, contract requirements, and regulatory standards.
Deputy Program Manager
USSOCOM
09.2021 - 10.2024
- Supported planning and execution of a large enterprise program consisting of multiple projects and operational initiatives.
- Assisted with program budgeting, staffing coordination, and resource planning to support operational objectives.
- Coordinated priorities across multiple work streams while ensuring program milestones and deliverables were achieved on schedule.
- Collected and analyzed operational data to evaluate program effectiveness and identify opportunities for improvement.
- Prepared reports, presentations, and performance updates for leadership using Microsoft Office tools including Excel, Word, and PowerPoint.
- Provided guidance and mentorship to program staff and served as a resource for team members with less experience.
Senior Configuration Manager
USSOCOM
04.2019 - 09.2021
- Managed enterprise configuration management processes supporting technical infrastructure and operational systems.
- Maintained configuration baselines, documentation, and asset records to ensure compliance with organizational standards.
- Led configuration reviews and validation processes to ensure system accuracy and reliability.
- Collected and analyzed operational data supporting program performance and system integrity.
- Collaborated with technical teams and leadership to improve processes and ensure operational continuity.
Incident & Release Management Leadership
USSOCOM
01.2013 - 12.2018
- Led incident and release management activities supporting enterprise operational environments.
- Coordinated response teams during high priority operational events and ensured rapid issue resolution.
- Monitored operational performance data and implemented process improvements that enhanced service stability and response times.
- Produced operational reports and analysis for leadership to support performance tracking and decision making.
Education
Bachelor of Business Administration - Management - In Progress
Saint Leo University
2026
Associate of Arts - Liberal Arts
Saint Leo University
Skills
- Program Planning & Execution
- Program Budgeting & Cost Control (P&L Oversight)
- Program Performance Monitoring & Reporting
- Resource Allocation & Workforce Management
- Cross-Functional Team Leadership
- Strategic Problem Solving
- Process Improvement & Operational Efficiency
- Compliance & Policy Adherence
- Data Analysis & Program Metrics
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
Certification
- CompTIA Security+
- ITIL Foundations v3
- ITIL Release, Control & Validation
Timeline
Program Manager
USSOCOM
10.2024 - Current
Deputy Program Manager
USSOCOM
09.2021 - 10.2024
Senior Configuration Manager
USSOCOM
04.2019 - 09.2021
Incident & Release Management Leadership
USSOCOM
01.2013 - 12.2018
Bachelor of Business Administration - Management - In Progress
Saint Leo University
Associate of Arts - Liberal Arts
Saint Leo University
Security Clearance
Active Top Secret Security Clearance with SCI Access