Aigerim Imanbayeva
Seattle,WA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Program Manager
Right At School
Renton, USA
08.2024 - Current
- Spearhead end-to-end program development and implementation, ensuring alignment with organizational objectives and stakeholder requirements
- Lead curriculum creation and deployment across multiple locations, managing complex timelines and resource allocation
- Direct and mentor cross-functional teams of educators and support staff, fostering a culture of excellence and continuous improvement
- Develop and maintain comprehensive program documentation, including implementation plans, progress tracking, and performance metrics
- Drive stakeholder engagement through regular communication, progress updates, and strategic alignment meetings
- Implement data-driven program improvements based on user feedback and performance analysis
- Ensure program compliance with industry standards and organizational guidelines while maintaining focus on safety and quality
- Represent programs at community events and stakeholder meetings to drive engagement and adoption
- Oversee budget management and resource allocation across multiple program initiatives
In Flight Supervisor
Air Astana Inc
Almaty, Kazakhstan
12.2011 - 04.2022
- Managed complex operational programs including crew scheduling, safety protocols, and service delivery
- Led teams of 10+ crew members, conducting training sessions and performance evaluations
- Developed and implemented service improvement initiatives based on passenger feedback analysis
- Orchestrated pre-flight operational programs, ensuring compliance with safety regulations
- Created and maintained comprehensive documentation systems for flight operations
- Coordinated cross-departmental communication between flight crews, ground staff, and management
- Managed critical incident response programs and safety compliance initiatives
Education
Extended Studies in Product Management Professional Program -
University of California San Diego
San Diego06.2024
Bachelor of Arts (B.A.) - Foreign Languages
Kazakh Abylai Khan University
Almaty, Kazakhstan07.2012
Skills
- Program Planning & Execution
- Stakeholder Management
- Team Leadership & Development
- Budget Management
- Process Improvement
- Risk Management
- Documentation & Reporting
- Cross-functional Collaboration
- Change Management
- Data Analysis & Metrics Tracking
Certification
- Product Management Professional
- Agile Development Processes
- Building Assets that Drive Product
- Essentials in Building Prototypes
Timeline
Program Manager
Right At School
08.2024 - Current
In Flight Supervisor
Air Astana Inc
12.2011 - 04.2022
Extended Studies in Product Management Professional Program -
University of California San Diego
Bachelor of Arts (B.A.) - Foreign Languages
Kazakh Abylai Khan University