Atlas Santistevan
Escondido,CA
Summary
Dynamic retail experience with proven skills in enhancing customer experiences and managing inventory. Committed to delivering exceptional service and streamlining operations for improved efficiency.
Overview
5
5
years of professional experience
Work History
NF-1 Sales Associate
MCCS MCX 33 AREA
Camp Pendleton, CA
08.2025 - 03.2026
- Assisted customers in selecting products, enhancing their shopping experience.
- Maintained inventory accuracy through regular stock checks and replenishment.
- Operated point-of-sale systems efficiently, processing transactions swiftly.
- Provided product information and recommendations to enhance customer satisfaction.
- Addressed customer inquiries and resolved issues promptly for improved retention.
- Managed returns, exchanges and refunds in accordance with store policy.
Receiver
Barnes & Noble
Santa Fe, NM
07.2024 - 01.2025
- Received and inspected incoming merchandise for quality and accuracy.
- Organized stockroom to optimize space and improve inventory accessibility.
- Assisted in maintaining accurate inventory records using warehouse management system.
- Collaborated with sales team to ensure timely product availability on the sales floor.
- Trained new employees on receiving procedures and best practices for stock handling.
- Implemented efficient packing and labeling processes to streamline shipping operations.
- Communicated product discrepancies or damages promptly to management for resolution.
- Expedited returns of damaged or incorrect items to suppliers, ensuring timely resolution of issues.
- Handled day-to-day shipping and receiving overseeing up to more than 100 packages per day.
Assistant Manager
Hot Topic
Santa Fe, NM
10.2022 - 07.2024
- Assisted in developing and implementing visual merchandising strategies to enhance store layout.
- Trained and mentored new staff on product knowledge and customer service standards.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Collaborated with team to execute promotional events, increasing customer engagement.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
Sales Associate
Spencer's Gifts
Santa Fe, NM
10.2020 - 10.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained visual merchandising standards to attract and engage shoppers.
- Processed transactions accurately, ensuring efficient checkout operations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Science - Graphic Design
Santa Fe Community College
Santa Fe, NM05-2025
Skills
- Cleanliness and hygiene
- Operating cash register
- Stocking backroom & shelves
- Food handling
- Team leadership
- Time management
- Staff training and development
- Shipping and receiving
- Record preparation
- Inventory auditing
- Inventory management
- Package handling
Timeline
NF-1 Sales Associate
MCCS MCX 33 AREA
08.2025 - 03.2026
Receiver
Barnes & Noble
07.2024 - 01.2025
Assistant Manager
Hot Topic
10.2022 - 07.2024
Sales Associate
Spencer's Gifts
10.2020 - 10.2022
Associate of Science - Graphic Design
Santa Fe Community College