Atom Kubo
Rosemead,CA
Summary
Physically active professional dedicated to delivering enthusiastic and excellent customer service.
Experienced professional with a strong ability to thrive in both team and independent settings. Known for exceptional attention to detail and self-discipline in completing routine tasks. Possesses excellent interpersonal skills, fostering positive relationships with colleagues. Currently pursuing licensure as a physical therapist assistant.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Technical Support Assistant for Bowling Department – Head Office
Round1 Entertainment, Inc. (Bowling & Arcade)
Brea, CA
03.2020 - 12.2023
- Performed daily administrative tasks.
- Maintained organization of monthly inventory for more than fifty Round1 stores.
- Ensured accurate record-keeping for various reports related to worker safety.
- Active participant in regular OSHA meetings.
- Provided translations and interpretations for upper management of Japanese tech support during interactions with stores through phone and Microsoft Teams. Assessed mechanical issues, took proactive measures.
- Provided translation services for monthly department meetings for the Bowling Technical Support team.
- Managed payment processes between Bowling Tech Department and vendors, which led to strengthened vendor relationships through timely payments.
- Negotiated cost reductions with suppliers, obtaining signatures from both non-bowling and top three bowling-related suppliers (AMF, Brunswick Bowling Products, and Classic Products).
- Trained tech support assistant for more than 6 months at Round1.
- Voluntarily resigned on December 29th, 2023, to pursue licensure as a Physical Therapist Assistant.
Production Assistant
Wakou USA, INC (Food Production)
Santa Fe Springs, CA
11.2017 - 11.2019
- Organized and directed staff activities
- Effectively communicated with USDA inspectors and prepared written USDA documents including Pre-Op, Critical Control Point, Food Allergen list, and Ingredients Temperature.
- Executed tasks utilizing a range of machinery
- Interacted directly with USDA inspectors, ensuring full compliance with their guidelines.
- Established strong relationships with all inspectors
- Recruited by a leading USDA authority to work for the USDA.
- Enforced adherence to USDA/FDA regulations and standards by overseeing and managing a team of trained workers.
- Obtained HACCP certificate for Seafood and Forklift license.
Manager Candidate of Tsurumaru Udon Honpo
02.2015 - 12.2016
- Managed staff duties and ensured efficient restaurant operations.
- Developed exceptional time management skills.
- Achieved Food Handler’s Certification.
Retail/Cashier
Kools Clothing
Los Angeles, CA
01.2008 - 01.2013
- Provided sales and customer service in a Rockabilly-inspired Japanese clothing store with American influences.
Tutor and Front Desk Staff
East Los Angeles College
Monterey Park, CA
01.2008 - 01.2009
- Tutored students from diverse backgrounds and various skill levels in subjects including Earth Science, English, and Japanese.
- Promoted to front desk staff and achieved excellence in delivering advanced tutoring services.
Education
Bachelor of Arts - Japanese
University of California, Los Angeles
06.2013
Associate of Applied Science - Physical Therapist Assistant
Community Based Education & Development – CBD College
Los Angeles, CASkills
Microsoft Word, Excel, Outlook, and Teams
Languages
English
Native/ Bilingual
Japanese
Native/ Bilingual
Certification
CPR/AED certification by the American Heart Association
Mineral Certificate of Harassment Prevention for California Employees
Accomplishments
Scholarship Recognition Award: University of California, Los Angeles 2008.
Affiliations
I have been jogging every morning since 2010. I enjoy martial arts, music, and taking care of my daughter.
References
References available upon request.
Timeline
Technical Support Assistant for Bowling Department – Head Office
Round1 Entertainment, Inc. (Bowling & Arcade)
03.2020 - 12.2023
Production Assistant
Wakou USA, INC (Food Production)
11.2017 - 11.2019
Manager Candidate of Tsurumaru Udon Honpo
02.2015 - 12.2016
Retail/Cashier
Kools Clothing
01.2008 - 01.2013
Tutor and Front Desk Staff
East Los Angeles College
01.2008 - 01.2009
Bachelor of Arts - Japanese
University of California, Los Angeles
Associate of Applied Science - Physical Therapist Assistant
Community Based Education & Development – CBD College
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