Summary
Overview
Work History
Education
Skills
Timeline
Generic

Atoya Jones

Newnan,GA

Summary

Experienced in managing client relationships and addressing customer concerns efficiently. Utilizes effective communication and problem-solving skills to resolve issues promptly. Strong understanding of customer service principles and maintaining high satisfaction levels.

Overview

13
13
years of professional experience

Work History

Traveling Route Relief Representative

SRP Companies
United States
01.2025 - Current

Manage stock, rotate products, and ensure shelves are well-stocked in stores while maintaining a company paid storage unit that houses additional inventory.

Visit customer locations to merchandise, restock, install product displays and sunglass racks, identifying opportunities to up-sell products that benefit the customer.

Drive an SRP fleet vehicle along a set route to deliver products in a timely manner.

Independently travel across a large territory of various store locations to implement merchandising plans to ensure compliance with company standards

Account Sales Manager

Keurig Dr Pepper, Inc.
Fayetteville, GA
08.2023 - 01.2025

Developed and maintained strong relationships with key clients to drive sales growth.

Boosted client retention rate by providing exceptional customer service and addressing concerns promptly.

Identified new business opportunities by conducting market research and competitor analysis.

Exceeded sales targets consistently through careful planning and diligent follow-up with prospective customers.

DC Route Driver

Oreillys Distribution Center
Forest Park, GA
09.2022 - 07.2023

Operated delivery vehicles to ensure timely and safe product distribution.

Maintained accurate logs of deliveries and vehicle inspections for compliance purposes.

Monitored inventory levels during routes, reporting discrepancies to management promptly.

Adhered to safety protocols, reducing risk of accidents while on the road.

Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.

Packing Technician

Mondelez International
Atlanta, GA
06.2013 - 06.2021

Operated packing machinery to ensure efficient product packaging and quality standards.

Monitored production lines for adherence to safety protocols and operational procedures.

Conducted regular equipment inspections and performed minor maintenance to optimize performance.

Collaborated with team members to streamline packing processes and reduce waste.

Education

Associate of Science - Business Communication

Eastern Gateway Community College
Steubenville, OH
06-2021

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Flawless time management
  • Client relationship building
  • Excellent communication
  • Safe driving practices

Timeline

Traveling Route Relief Representative

SRP Companies
01.2025 - Current

Account Sales Manager

Keurig Dr Pepper, Inc.
08.2023 - 01.2025

DC Route Driver

Oreillys Distribution Center
09.2022 - 07.2023

Packing Technician

Mondelez International
06.2013 - 06.2021

Associate of Science - Business Communication

Eastern Gateway Community College