Attzje C. King
Colorado Springs,CO
Summary
Resourceful leader offering history of success coordinating and monitoring operations across various departments. Effective problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed and hardworking while maintaining quality of services and products. Willingness to obtain certifications required or helpful in execution of work responsibilities.
Overview
10
10
years of professional experience
Work History
Area Manager
KinderCare Learning Centers
Colorado Springs, CO
09.2023 - Current
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
Toddler Relations Manager
Temporary Parental Career Break
Colorado Springs, CO
06.2020 - 08.2023
Multi Unit Manager
Torrid, Inc.
Southern Colorado
10.2014 - 05.2020
- Established priorities for store teams totaling 40 or more employees, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Complete employee staffing experience including recruitment, interviewing, and hiring of employees.
- Successfully managed budgets and allocated resources to maximize productivity and create comp increases of up to 4% annually.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Assisted in organizing/overseeing assignments to drive operational excellence.
- Used customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Experienced with POS systems, inventory, onboarding/HR, and payroll software platforms.
Education
Master of Arts - History
University of Colorado
Colorado Springs, CO2013
Bachelor of Arts - Political Science
University of Colorado
Colorado Springs, CO2011
Skills
- Group Collaborations
- Customer Satisfaction
- Clear Communication Skills
- Corrective Actions and Investigation
- Process Evaluations
- Performance Tracking and Evaluations
- Project Creation, Presentation and Implementation
- Negotiation and Conflict Resolution
- Business Analysis
Timeline
Area Manager
KinderCare Learning Centers
09.2023 - Current
Toddler Relations Manager
Temporary Parental Career Break
06.2020 - 08.2023
Multi Unit Manager
Torrid, Inc.
10.2014 - 05.2020
Master of Arts - History
University of Colorado
Bachelor of Arts - Political Science
University of Colorado