Atul D. Kulkarni
Customer Delivery Manager
Celina,TX
Summary
Around 18 years of experience within the software industry with an active involvement across different phases such as a System /Data Analyst, Data Modeler/Technical Architect/Tech Manager/Tech Program Manager &Program Director.More than 5+ years of Program Management experience in handling multiple projects which include Gen AI/ML, Data Science, Big-Data, Data warehouse, Middle-Ware Technology. Responsible for $20M revenue per year with consistent growth in Profit and Margin. Run Service delivery with 200 members Onshore and Offshore tram.Experience with Sales Readiness and Execution: drive sales readiness, opportunity qualification and advancement with Product company partners in collaboration with account teams. Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Technical Program Director
Tech Mahindra
Plano, TX
01.2021 - Current
- Director, Customer Delivery Manager,Program Manager for IT Cloud transformation for one of Largest Telecom engagement, generating $20M revenue per year with consistent growth in Profit and Margin.
- Managing 10+ applications with 200+ Onshore :offshore team.
- Responsible and effectively Manage all Stake holder and manage day-to-day operations of overall Program delivery management to ensure quality is always exceptional and time to goals are met
- Responsible to drive technical requirements, design, and delivery planning, working across engineering and science teams, and stakeholders to ensure successful launch of new data initiatives
- Responsible to Drive end-to-end planning for projects covered (capacity planning, cross-team dependencies, allocations, etc)
- Served as primary interface between business channels and internal departments, aligning wishes of sales and finance departments with customer service realities.
- Defined and managed feedback loop, integrating customer complaints and suggestions into future programmatic changes.
- Formed multi-departmental roundtable to discuss optimizations to address ongoing projects weaknesses and address.
- Provided ongoing direction and leadership for program operations
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
- Communicated regularly with stakeholders, updating on progress to build support for program
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations
- Negotiated program contracts and agreements to obtain cost-effective pricing
- Identified risks and developed mitigation plans
- Monitored programming schedules, conformance to guidelines and quality
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission
Technical Program Manager/Engagement Manager
Tech Mahindra
Plano, TX
01.2017 - 12.2020
- Responsible and effectively own Migration Modernization programs, which include project schedules and milestones.
- Successfully completed Modernization program within given budget in less time which has improved infra cost also helped to improve response time( latency).
- Coordinated and planned operational meetings to reduce inter-departmental redundancy.
- Planned and managed technical projects for clients.
- Collaborated with team to define and explore business challenges, creating technical roadmaps based on findings.
- Responsible for effectively manage stakeholders to successfully deliver agreed scope
- Responsible to understand and identify technical obstacles to successfully deliver designed architecture
- Assess costs and benefits, identify, and mitigate risks; manage escalations; anticipate and make tradeoffs; and balance business needs with technical constraints
- Responsible for sharing project and program status, responsibilities, and issues to stakeholders
- Drive technical requirements, design, and delivery planning, working across engineering and science teams, and stakeholders to ensure successful launch of new data initiatives
- Anticipate bottlenecks, manage risk and escalations and balance tradeoffs between business needs and technical constraints
- Provide impactful and relevant status about program progress to executives
- Design,Develop,Manage of Data Science product (Map &Match).
- Interfaced with internal IT development teams to integrate new azure Cloud technologies, streamlining use of existing systems to reduce operational timelines and improve overall performance and reduce IT expense.
Software Developer /Data Engineering ( Modeler), Analyst/Data Modeler/Technical Architect
Tech Mahindra
Atlanta, GA
05.2011 - 12.2016
- Working as Solution Designer, System /Data Analyst, Significant experience working with business users to understand business objectives, gather, Document, and manage requirements, Skilled in using most suitable elicitation techniques including one to one interview and referring to existing artifacts to gather user requirements and equally well versed in working with technical team to translate requirements/ user stories into technical design
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Designed reusable and reliable code for use within distributed cloud environments.
- Coordinated with project management on database development timelines.
- Assessed data modeling and statistics to integrate high-level business processes with data rules.
- Translated customer requirements into written use cases.
- Discussed issues with team members to provide resolution and apply best practices.
- Participated in software field testing to verify performance of developed projects.
- Documented technical workflows and knowledge to educate newly hired employees.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Performed budget analysis to control expenditures and predict future budget needs.
- Create conceptual model based on understanding of business processes
- Ability to work with business group to understand requirements, workflows and system trade-offs
- System design and modeling skills (e.gDomain driven design, data modeling, API design)
- Responsible Data architecture and implementation using local or cloud-based storage and NoSQL data stores
- Proficient in SID/AIM Modeling
- Create industry standard data model in collaboration with SMEs, if required.
Sr. Software Engineer
Mphasis
Pune , India
10.2010 - 05.2011
- Involved in gathering requirement from Business Users Creating System Requirement,High level Design, Application Design
- Successfully created and debugged many Oracle PL/SQL procedures, functions, and Packages for application
- Trained and mentored junior developers and engineers, teaching skills in Data base development and working to improve overall team performance.
- Demonstrated experience and good hands-on programming experience in Database Development Oracle PL/SQL Unix Shell Script. and Data Modeling
- Delivered unit-tested systems within customer-prescribed timeframes.
- Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
- Promoted technical leadership to entry-level and junior engineers in complex enterprise system environment.
System Analyst/Senior Database Developer
Apex TGI
Edison, NJ
04.2008 - 08.2010
- Involved in Preparing BRD and Technical Specification Document
- Creating System Requirement,High level Design, Application Design
- Written Database Stored Procedures using PL/SQL.Successfully created and debugged many PL/SQL procedures, functions and Packages for application
- Involved in gathering requirement from Business Users Creating System Requirement,High level Design, Application Design
- Involved in Full implementation of Licensing Conversion.Written Database Stored Procedures using PL/SQL
- Gathered requirements and performed gap analysis through design workshops with users.
- Successfully created and debugged many PL/SQL procedures, functions and Packages for application
- Involved in interacting with end-user (client) to gather business requirements
- Participated in analyzing and modeling requirements for logical and physical design of database
- Creation of database objects like tables, views, procedures, packages using Oracle tools like PL/SQL, SQL
Programer Analyst
Syntel Inc.
Pune, India
09.2007 - 04.2008
- Creation of database objects like tables, views, procedures, packages using Oracle tools like PL/SQL, SQL
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Documented program development and revisions to maintain records.
- Updated documentation with project deviations to capture changes.
- Wrote highly maintainable, solid code for software database system.
- Maintained existing applications and designed and delivered new applications.
Software Developer
MARVY CORPORATE SOLUTION LTD
PUNE, India
10.2006 - 08.2007
- Involved in defining system requirements, designing & prototyping, developing, testing, training and Implementation of the applications
- Developed packages for processing data in staging tables according to Clients requirements.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Documented technical workflows and knowledge to educate newly hired employees.
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
Jr. Software Developer
MAHCO
Pune, India
08.2005 - 09.2006
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Led version control efforts for organization, employing public and open source repositories.
- Coordinated with project management on database development timelines.
- Documented technical workflows.
- Participated in software field testing to verify performance of developed projects.
- Discussed issues with team members to provide resolution and apply best practices.
- Designed reusable and reliable code for use within distributed cloud environments.
Education
Bachelor of Engineering - Electronic
05.2001 - 06.2006
Skills
Technical Skillsundefined
Timeline
Technical Program Director - Tech Mahindra
01.2021 - Current
Technical Program Manager/Engagement Manager - Tech Mahindra
01.2017 - 12.2020
Software Developer /Data Engineering ( Modeler), Analyst/Data Modeler/Technical Architect - Tech Mahindra
05.2011 - 12.2016
Sr. Software Engineer - Mphasis
10.2010 - 05.2011
System Analyst/Senior Database Developer - Apex TGI
04.2008 - 08.2010
Programer Analyst - Syntel Inc.
09.2007 - 04.2008
Software Developer - MARVY CORPORATE SOLUTION LTD
10.2006 - 08.2007
Jr. Software Developer - MAHCO
08.2005 - 09.2006
Shivaji University, Walchand Institute of Technology - Bachelor of Engineering, Electronic
05.2001 - 06.2006