Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Also a Spanish speaker and helpful in translating Spanish to English and vise versa earned my bilitercy seal in high school
Overview
9
9
years of professional experience
Work History
Shipping Clerk
Challenge Manufacturing
Pontiac, Michigan
07.2023 - Current
Determined shipping methods, routes or rates for materials to be shipped.
Verified shipping documents for accuracy.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Communicated with carriers regarding any delays in shipments or discrepancies between orders and actual deliveries.
Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Operated lift and hand trucks to transfer materials to and from target areas.
Inspected freight containers to ensure they met safety standards prior to loading them onto trucks.
Prepared accurate shipping orders and bills of lading to direct and route materials.
Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
Monitored stock levels within the warehouse and notified management when supplies needed replenishing.
Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
Completed day-to-day duties accurately and efficiently.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Prioritized and organized tasks to efficiently accomplish service goals.
General Merchandiser
Target
Bloomfield , MI
11.2018 - 07.2023
Developed and implemented merchandising strategies to increase sales.
Stocked shelves, racks, and bins with new or transferred merchandise.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Set up advertising signs on shelves and counters to attract customers and promote sales.
Trained new employees on proper handling of merchandise in accordance with company policies.
Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Conducted regular inventory audits to prevent stock discrepancies.
Demonstrated great teamwork skills with staff members involved in production and transport.
Stocked shelves with merchandise to ensure availability of products for customers.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Designed point-of-sale materials such as posters, banners, signs, brochures, for promotional activities.
Received and counted stock items, recording data manually or on computer for inventory purposes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Restaurant Hostess
Rams Horn restaurant
Rochester Hills, Michigan
06.2016 - 03.2020
Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
Took beverage orders and served drinks during peak meal times.
Greeted guests and gathered information to seat groups or place on waitlist.
Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Monitored dining room activity to ensure all guests were receiving optimal service.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Accepted payments from guests for dine-in and take-out foods.
Balanced cash register at end of shift according to established procedures.